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  1. @MartinKabout duplicates. for us it's standard procedure: - IT technician take a decision reinstall workstation/endpoint (many reasons); - we use Windows Doployment Services; - on fresh imagined endpoint, applying GPO and get ESET agent installed; - device name after reinstall is the same because it based on asset number; - and we have two identical endpoints in ESMC, one is outdated... for manual deletion Is there any mechanism who can merge these both entries? because historical data about threat can help better understand what is really going on this endpoint in long term.
  2. We use ESMC and EES for endpoints. After reinstall endpoint (win7) OS in ESMC we have two accounts. Nothing special for ESET for some years... Before ESMC in ERA there was option remove and it works, for ESMC there was three options. Q1: what option You suggest for delete old dublicate endpoint? Q2: for ESET devs - is there any future vision about how to avoid duplicate endpoint registrations in ESMC?
  3. Thank You, for explanation. How about ACCESS GROUP, what it is, how to use? Not so intuitive as expected...
  4. After remove (click on recyclebin icon) "access group filter" I can see/modify my custom (possible else too) policies. Looks good so fare. But to understand all this correct I add following example and Q: My custom policy (EES for win) is assigned to static group 'workstations', see in pict. This is without "Access Group" settings. If in "Access group" I choose the same static group 'workstations' then again both policies (custom and buil-in) lists are empty. How work and for what purposes is "Access group" in this UI? Link on KB or simple explain will be enough . p.s. and @MichalJ what is "ivanka" ? Is this some mark/name for unknown object?
  5. After successfully upgrade from ERA v6.5 to ESMC v7 and then with ESMC advantage upgrade all agents from 6.5 to 7.0.5xx. All keep working good. BUT, I lost possibility to manage my previous policies, they just disappear. I can see name of policy in ESMC -> individual computer -> configuration -> Applied Policies. When I try "Show Details" I get blank settings with "No policy selected". When I open ESMC -> Policies I got blank page too, without any policies. What I don't understand or missing?