RandomJoe 0 Posted September 22, 2016 Share Posted September 22, 2016 I keep getting the popup notification on the bottom right periodically at random saying that both ESET Firewall and Windows Firewall are off, but every time I go to security center it says ESET Firewall is on. Obviously Windows Firewall is off due to using ESET instead but I don't know why the notification center is saying they are both off. I'm using Windows 10 Pro Anniversary. I know it's most likely a Windows bug but wanted to know why it might be doing this. Link to comment Share on other sites More sharing options...
reisender1967 12 Posted September 23, 2016 Share Posted September 23, 2016 Hi, I have the same problem. It has been posted several times here in the forum, but it seems the developers are not interested Although it is only a small problem, but still annoying. Greetings Christian Link to comment Share on other sites More sharing options...
Quant 2 Posted September 24, 2016 Share Posted September 24, 2016 Hi, same problem. After(1-2 minutes after Eset splash screen) Anniversary update i've started to receive notification: "Windows firewall and Eset Personal firewall are both turned off. Tap or click to see....". ~30 seconds later notification disappears. Before Anniversary update everything was fine. Although it is only a small problem, but still annoying. And i don't think this is a small problem. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted September 24, 2016 ESET Staff Share Posted September 24, 2016 Hi @RandomJoe and @reisender1967, I never see that problem before... so may I ask if uninstalling ESET and reinstall makes any difference? do you test reseting the windows firewall or the security center? Link to comment Share on other sites More sharing options...
Quant 2 Posted September 25, 2016 Share Posted September 25, 2016 Hi, same problem. Reinstall doesn't help. It began after Anniversary Update. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted September 26, 2016 ESET Staff Share Posted September 26, 2016 Hi @Quant, Do you contact ESET Support in your country and gather some logs? Link to comment Share on other sites More sharing options...
Quant 2 Posted September 26, 2016 Share Posted September 26, 2016 Hi @Quant, Do you contact ESET Support in your country and gather some logs? Yes i did, so far(2-3 days) no solution. I don't mind waiting, but i have work to do and i don't want to spent time on resolving this problem in the middle of it. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted September 26, 2016 ESET Staff Share Posted September 26, 2016 Hi @Quant, Do you try to change to pre-release updates? If you are using v9.0.402, do you try a downgrade to v9.0.38x ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted September 26, 2016 Administrators Share Posted September 26, 2016 To enforce registration to Windows Security Center, you can run the following command as an admininistrator from the ESET install folder provided that you have v9.0.402 installed: ecmd.exe /registerav Link to comment Share on other sites More sharing options...
Quant 2 Posted September 26, 2016 Share Posted September 26, 2016 The problem persists on 9.0.402 and 9.0.38x. I didn't try pre-release updates and i will not. Sorry guys, I don't want experimenting, i want solution. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted September 26, 2016 Administrators Share Posted September 26, 2016 Windows Security Center is a Windows feature. ESET registers to WSC during installation and upgrade. Let us know if manually enforcing registration to WSC makes a difference. Link to comment Share on other sites More sharing options...
Lui 0 Posted September 29, 2016 Share Posted September 29, 2016 (edited) I had the same problem when i updated to v10...The manually enforcing registration worked like a charm. No more unnecessary notifications Edited October 2, 2016 by Lui Link to comment Share on other sites More sharing options...
Quant 2 Posted October 1, 2016 Share Posted October 1, 2016 I had the same problem when i updated to v10... The manually enforcing registration worked like a charm. Mo more unnecessary notifications Didn't help. Link to comment Share on other sites More sharing options...
Lui 0 Posted October 2, 2016 Share Posted October 2, 2016 Didn't help. Did you try this already? Link to comment Share on other sites More sharing options...
Quant 2 Posted October 2, 2016 Share Posted October 2, 2016 Sorry guys, I don't want experimenting, i want solution. Link to comment Share on other sites More sharing options...
Quant 2 Posted October 9, 2016 Share Posted October 9, 2016 I just checked my second PC, Windows 10 32 bit, anniversary update, same problem. Link to comment Share on other sites More sharing options...
Quant 2 Posted November 4, 2016 Share Posted November 4, 2016 I've upgraded to ESET Internet Security 10.0.369.0, seems that THE problem disappeared, but when i installed the EIS my PC almost completely froze and i had to RESET, but after that, so far no problems. , Link to comment Share on other sites More sharing options...
mantra 1 Posted January 1, 2017 Share Posted January 1, 2017 hi i got this problem with v10 too Link to comment Share on other sites More sharing options...
Quant 2 Posted January 1, 2017 Share Posted January 1, 2017 34 minutes ago, mantra said: hi i got this problem with v10 too Are you using Eset Smart Security or Eset Internet Security? Link to comment Share on other sites More sharing options...
mantra 1 Posted January 2, 2017 Share Posted January 2, 2017 i'm using eset smart security v10 "eset internet security"?? it's a new product? thanks Link to comment Share on other sites More sharing options...
TomFace 539 Posted January 2, 2017 Share Posted January 2, 2017 (edited) 1 hour ago, mantra said: i'm using eset smart security v10 "eset internet security"?? it's a new product? thanks For all intents and purposes (it's my understanding that) ESET Smart Security (ESS) is being replaced by ESET Internet Security (EIS). https://forum.eset.com/topic/10021-smart-security/?do=findComment&comment=52575 Here is a comparison matrix:http://support.eset.com/kb318/?locale=en_US If you are now using ESS, I understand you can upgrade to ESSP (ESET Smart Security Premium) for an additional fee. Edited January 2, 2017 by TomFace Link to comment Share on other sites More sharing options...
Quant 2 Posted January 2, 2017 Share Posted January 2, 2017 5 hours ago, mantra said: i'm using eset smart security v10 "eset internet security"?? it's a new product? thanks Yes, kind of. You can try it if you don't need all the features of ESS. Link to comment Share on other sites More sharing options...
mantra 1 Posted January 2, 2017 Share Posted January 2, 2017 7 hours ago, TomFace said: For all intents and purposes (it's my understanding that) ESET Smart Security (ESS) is being replaced by ESET Internet Security (EIS). https://forum.eset.com/topic/10021-smart-security/?do=findComment&comment=52575 Here is a comparison matrix:hxxp://support.eset.com/kb318/?locale=en_US If you are now using ESS, I understand you can upgrade to ESSP (ESET Smart Security Premium) for an additional fee. hi thanks for the answer ESET Internet Security does miss only anti theft feature 3 hours ago, Quant said: Yes, kind of. You can try it if you don't need all the features of ESS. hi thanks the premium version includes ESET Password Manager & ESET Secure Data i will try it , but i use keepass and veracrypt thanks Link to comment Share on other sites More sharing options...
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