comunic 4 Posted July 22, 2016 Share Posted July 22, 2016 hi, i have a big issue when i try to modify the trigger for any task, this is very annoying because i can't add or delete group or computer ! only workarround found : delete and recreate the trigger (duplicating doesn't work) thanks Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 22, 2016 ESET Staff Share Posted July 22, 2016 Can you please let us know the version of the ERA Server, and ERA webconsole you have installed? (from the about section). Also, please provide the steps to reproduce, so we can try to replicate the issue internally. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 22, 2016 ESET Staff Share Posted July 22, 2016 It has been reported to me by developers, that if you do press "finish" second time, it would save correctly. But still, please explain the detailed steps to reproduce the issue. Link to comment Share on other sites More sharing options...
comunic 4 Posted July 22, 2016 Author Share Posted July 22, 2016 Nope, you can't click on finished, the message is systematically displayed and i have to discard the changes to exit the screen. to reproduce: - create a cron trigerered Product Activation task and add some static groups. - edit the trigger to add a static group - error message and impossible to apply here is the details of version : ESET Remote Administrator (Server), Version 6.4.295.0ESET Remote Administrator (Web Console), Version 6.4.266.0Copyright © 1992-2016 ESET, spol. s r.o. All Rights Reserved. END-USER LICENSE AGREEMENT Microsoft Windows Server 2012 R2 Standard (64 bits), Version 6.3.9600 License used for module updates of this ERA: Public ID: 33D-2N7-JMFExpires: 2037 Dec 31 13:00:00 Connected Clients: 646Active Licenses: 15 LICENSE MANAGEMENT Installed Components: NAME VERSION Update module 1064 (20160324) Translation support module 1500 (20160623) Configuration module 1277.13 (20160616) SysInspector module 1259 (20160406) Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted July 22, 2016 ESET Staff Share Posted July 22, 2016 So, another update: Workaround: If this happens, open the “Trigger” part, change something in the trigger (e.g. the “Use local time” checkbox), change it back and press “Finish”. We are sorry for the the inconvenience. Bug has been tracked, and will be fixed in the next release of ERA V6 (webconsole). Link to comment Share on other sites More sharing options...
Solution comunic 4 Posted July 22, 2016 Author Solution Share Posted July 22, 2016 Workaround: If this happens, open the “Trigger” part, change something in the trigger (e.g. the “Use local time” checkbox), change it back and press “Finish”. this works. thanks Link to comment Share on other sites More sharing options...
Anand Rachaita 2 Posted July 22, 2016 Share Posted July 22, 2016 its not bug man mine is working. Link to comment Share on other sites More sharing options...
comunic 4 Posted August 16, 2016 Author Share Posted August 16, 2016 hi, following the previous bug report, it is also impossible to delete static groups on triggers... when i select a group, and clic delete group, nothing happens. i have to delete all the trigger and recreate it. Link to comment Share on other sites More sharing options...
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