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How to send enable antivirus by using remote Administrator?


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Hi!

 

  Today one user has disable antivirus, i need to re enable, what can i do?, there is some policy or remote comand for this?

 

Thanks in advance!

Pablo

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I did not find a way to reactivate via ERA a computer that I deactivated manually via ESET security gui

 

Wondering too how to do this

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  • ESET Staff

Hi guys,

 

Is a piece of cake using ERAv6.

 

Note: I work using groups

 

Make a new group, and put there the terminal with the antivirus deactivated.

 (when you move a terminal to a new group the configuration is reset). So Antivirus should be enable again.

 

Prepare a new policy protecting the configuration by password and disable the GUI (extremis case) so

the user can't see or access anything.

 

See
  How do I use ESET Remote Administrator to password-protect program settings on client workstations? (6.x)
  hxxp://support.eset.com/kb3703/?locale=en_US

 

Apply to the desire terminals.

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  • 7 months later...
On 5/11/2016 at 9:18 AM, Gonzalo Alvarez said:

Hi guys,

 

Is a piece of cake using ERAv6.

 

Note: I work using groups

 

Make a new group, and put there the terminal with the antivirus deactivated.

 (when you move a terminal to a new group the configuration is reset). So Antivirus should be enable again.

 

Prepare a new policy protecting the configuration by password and disable the GUI (extremis case) so

the user can't see or access anything.

 

See
  How do I use ESET Remote Administrator to password-protect program settings on client workstations? (6.x)
  hxxp://support.eset.com/kb3703/?locale=en_US

 

Apply to the desire terminals.

I'm new to the software.  Can you give me for detail on how to work this in groups?  Thanks

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  • ESET Staff

As many things in Windows, you can achieve "antivirus reactivation" by
several methods.

Create a dinamic group "AV reactivation", and in the rules for that group
"if AV is disable you belong to 'AV reactivation' group" (not literal rule).

Create a new policy for the this group, and in the configuration section
check need it detections and antimalware engines are on. Also you can
setup a password to prevent future deactivations.

There are some videos on YouTube and some KB for guidance.

If need any help, ask me.
 

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  • ESET Staff

I just want to add, that after the GA release of ERA 6.5 & Endpoint 6.5 it will be possible to:

  • prevent local disabling of AV even for administrative users (policy setting will be enforced)
  • remote enabling / disabling of very protection component using "run command" task
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  • 10 months later...
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