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Posted

Hello,

Install remote administrator with 6 installer all-in-one, then I deploy antivirus agent and correctly,

When i change the name of computer on which you install ERA, I can't install the Agent and when i generate report I see the old server name, how can I fix the problem?

Can you help me please.

  • ESET Moderators
Posted

Hello,

It is not recommended to change the name of the server, as many things depend on it.
Please rename the server back to the original name and see whether that solves the issue.

T.

  • ESET Staff
Posted

Hello,

Install remote administrator with 6 installer all-in-one, then I deploy antivirus agent and correctly,

When i change the name of computer on which you install ERA, I can't install the Agent and when i generate report I see the old server name, how can I fix the problem?

Can you help me please.

 

You have two possibilities:

  •  when creating AGENT remote installation task you can override SERVER's hostname in task parameters
  • manually change default SERVER name in ERA database, it is table tbl_servers.server_identificator
  • ESET Staff
Posted

I would recommend to try this, it may be cleaner way than editing tables.

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