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What to do about Infiltrations found but not cleaned


johcr
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I recently ran a manual ESET NOD32 scan on my pc and found 1045 infiltrated objects, but apparently none were able to be screened.  Is this a significant problem ?  Is there anything I can do about it if it is ?

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Could you please export the scan log details to a text file and post it here so that we can check what was detected and what action was performed?

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Here is the scan log.  Sorry, meant "cleaned", not "screened" in original post.

 

 

Scan Log

Version of virus signature database: 12460 (20151024)

Date: 25/10/2015  Time: 3:27:19 PM

Scanned disks, folders and files: C:\

C:\pagefile.sys - error opening [4]

C:\Documents and Settings\LocalService\NTUSER.DAT - error opening [4]

C:\Documents and Settings\LocalService\ntuser.dat.LOG - error opening [4]

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4]

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4]

C:\Documents and Settings\NetworkService\NTUSER.DAT - error opening [4]

C:\Documents and Settings\NetworkService\ntuser.dat.LOG - error opening [4]

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4]

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4]

C:\Documents and Settings\Owner\NTUSER.DAT - error opening [4]

C:\Documents and Settings\Owner\NTUSER.DAT.LOG - error opening [4]

C:\Documents and Settings\Owner\Desktop\BUSHWALKER WILDERNESS RESCUE\calander.html - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\John's letters\Vitamin D\NEJM -- Vitamin D Deficiency.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\OVER 50S FRIENDLY SOCIETY\iwsPaymentHistory.asp  4.4.08.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\160~Weather-and-safety-information.asp.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\index.asp.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\Kepler weather and safety.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\Map Clearwater tarn order.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\Routeburn weather and safety.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\runisa.dll.htm - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\timetables.html - HTML/Iframe.B.Gen virus - unable to clean

C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\topic101.php.htm - HTML/Iframe.B.Gen virus - unable to clean

Edited by Marcos
Log shortened
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The previous post is about half of the scan log.  The whole thing was rejected because too big.  Please let me know if you would like the rest.

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Not necessarily. You could also export the log to a text file and attach it as a file as it was too large to post. What version of ESET NOD32 Antivirus do you have installed? I wasn't able to reproduce the "unable to clean" error on ScrInject detections. The files were either cleaned (deleted) automatically in strict cleaning mode or I was prompted for an action at the end of the scan when no cleaning or standard cleaning mode was selected.

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Version 3.0 is about 12 years old :) Please download the latest v9 from ESET's website www.eset.com, uninstall v3 and install v9 from scratch.

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