johcr

Thanks for the reply above. Running Log Collector seems like a bit of a challenge for me. Below is the "bounce" message which came back to my email address apparently in response to one of the spam emails. If this information is of no use I will go ahead and run the Log Collector, but this may take some time. The email addresses in the bounce message have been altered. This is the mail system at host s15970569.onlinehome-server.info. #################################################################### # THIS IS A WARNING ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. # #################################################################### Your message could not be delivered for more than 1 hour(s). It will be retried until it is 5 day(s) old. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <jc@bigpond.net.au>: host extmail.bpbb.bigpond.com[61.9.168.122] refused to talk to me: 554 nskntcmgw01p BigPond Inbound IB103. Connection refused. 217.160.92.176 has a poor reputation on the Cloudmark Sender Intelligence (CSI) list. Please visit hxxp://csi.cloudmark.com/reset-request/?ip=217.160.92.176 to request a delisting. <hae-nce@lists.aihw.gov.au>: connect to lists.aihw.gov.au[203.2.121.2]:25: Connection timed out Return-Path: <a@ozemail.com.au> X-No-Relay: not in my network X-No-Relay: not in my network X-No-Relay: not in my network X-No-Relay: not in my network X-No-Relay: not in my network Received: from eevpjr.com (unknown [176.233.78.194]) by s15970569.onlinehome-server.info (Postfix) with ESMTPSA id 3015980C826; Wed, 16 Dec 2015 12:58:16 +0100 (CET) From: <ar@ozemail.com.au> To: "alissa erdmann" <st@hotmail.com>, "damien aggio" <io@yahoo.com.au>, "dearden" <d@1earth.net>, "health-release-notice" <hee@lists.aihw.gov.au>, "jclough" <jh@bigpond.net.au> Subject: Fw: important message Date: Wed, 16 Dec 2015 12:58:13 +0100 Message-ID: <000001e0705a$30f4e569$c0259656$@ozemail.com.au> MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0001_48A1D0DE.59D4105A" X-Mailer: Microsoft Outlook 15.0 Thread-Index: AdE+C07b6d2hpANTGrCmXpZ1Lk4R0g== Content-Language: en-us

My ISP tells me my email address is generating large quantities of spam email. I have run ESET NOD32 ANTIVIRUS 9, but the problem is apparently still continuing. Is there anything else I can do ?

OK - version 9 installed and scan run. 1045 threats found and 1045 cleaned. Many thanks for your help.

Version is 3.0.695.0 Version of virus signature data base is 12477

The previous post is about half of the scan log. The whole thing was rejected because too big. Please let me know if you would like the rest.

Here is the scan log. Sorry, meant "cleaned", not "screened" in original post. Scan Log Version of virus signature database: 12460 (20151024) Date: 25/10/2015 Time: 3:27:19 PM Scanned disks, folders and files: C:\ C:\pagefile.sys - error opening [4] C:\Documents and Settings\LocalService\NTUSER.DAT - error opening [4] C:\Documents and Settings\LocalService\ntuser.dat.LOG - error opening [4] C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4] C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4] C:\Documents and Settings\NetworkService\NTUSER.DAT - error opening [4] C:\Documents and Settings\NetworkService\ntuser.dat.LOG - error opening [4] C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat - error opening [4] C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG - error opening [4] C:\Documents and Settings\Owner\NTUSER.DAT - error opening [4] C:\Documents and Settings\Owner\NTUSER.DAT.LOG - error opening [4] C:\Documents and Settings\Owner\Desktop\BUSHWALKER WILDERNESS RESCUE\calander.html - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\John's letters\Vitamin D\NEJM -- Vitamin D Deficiency.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\OVER 50S FRIENDLY SOCIETY\iwsPaymentHistory.asp 4.4.08.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\160~Weather-and-safety-information.asp.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\index.asp.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\Kepler weather and safety.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\Map Clearwater tarn order.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\Routeburn weather and safety.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\runisa.dll.htm - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\timetables.html - HTML/Iframe.B.Gen virus - unable to clean C:\Documents and Settings\Owner\Desktop\Old Desktop Files\TRACK INFO\topic101.php.htm - HTML/Iframe.B.Gen virus - unable to clean

I recently ran a manual ESET NOD32 scan on my pc and found 1045 infiltrated objects, but apparently none were able to be screened. Is this a significant problem ? Is there anything I can do about it if it is ?