Can't deploy agents

[Luminai 0]

Hello,

 

For the pas few hours I've been trying to deploy the ERA agent to all clients in my network.

 

I am now using a single PC to test the deployment. Every time I get the following error, I've included commentary with each point:

 

Windows network remote deployment failed because remote ACCESS WAS DENIED to the target WINDOWS machine. Verify that:
1. 'account@domain.nl' has administrator rights or use local 'Administrator' account that is enabled on the target machine.  - I have tried both a domain admin account and a local admin account, both don't seem to work
2. 'account@domain.nl' password is not blank. - This is definitely not the case.
3. You can remotely log on to the workstation from the server. - I can both connect with Explorer and Remote Desktop
4. From server machine you can access 'net use \\PC.domainname\IPC$' from the Command Prompt. - Net Use gives a positive result
5. Change 'ESET Remote Administrator Server' service credentials from 'Network Service' to user with domain administrator permissions temporarily for deployment. - The service is running under the same administrator account used to perform the installation.

 I am at a loss what might be causing the issue.

[Marcos 5,074]

Have you tried deploying the Agent Live installer via GPO which is the recommended way of deploying agent ?

[GerA 0]

Luminai......I have the same problem, i'm stuck with this error , I can't deploy de agent to the workstations(Active directory), do you solve the problem?

[CowMover 0]

Anyone who found a solution for this bug?

I am having this issue on some clients too. Other clients are working well.

[tomha 3]

@Luminai: Are you using a passphrase for the certificate? if yes does it include special characters?

 

I had problems installing the Agent vie the EraAgentInstaller.bat when the certificate had a passphrase with special characters set.

Is there any log on client side?

[dwomack 160]

Has anyone tried the solution Marcos gave above?

 

Have you tried deploying the Agent Live installer via GPO which is the recommended way of deploying agent ?