Luminai 0 Posted August 18, 2015 Share Posted August 18, 2015 Hello, For the pas few hours I've been trying to deploy the ERA agent to all clients in my network. I am now using a single PC to test the deployment. Every time I get the following error, I've included commentary with each point: Windows network remote deployment failed because remote ACCESS WAS DENIED to the target WINDOWS machine. Verify that:1. 'account@domain.nl' has administrator rights or use local 'Administrator' account that is enabled on the target machine. - I have tried both a domain admin account and a local admin account, both don't seem to work2. 'account@domain.nl' password is not blank. - This is definitely not the case.3. You can remotely log on to the workstation from the server. - I can both connect with Explorer and Remote Desktop4. From server machine you can access 'net use \\PC.domainname\IPC$' from the Command Prompt. - Net Use gives a positive result5. Change 'ESET Remote Administrator Server' service credentials from 'Network Service' to user with domain administrator permissions temporarily for deployment. - The service is running under the same administrator account used to perform the installation. I am at a loss what might be causing the issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted August 18, 2015 Administrators Share Posted August 18, 2015 Have you tried deploying the Agent Live installer via GPO which is the recommended way of deploying agent ? Link to comment Share on other sites More sharing options...
GerA 0 Posted December 3, 2015 Share Posted December 3, 2015 Luminai......I have the same problem, i'm stuck with this error , I can't deploy de agent to the workstations(Active directory), do you solve the problem? Link to comment Share on other sites More sharing options...
CowMover 0 Posted December 10, 2015 Share Posted December 10, 2015 Anyone who found a solution for this bug? I am having this issue on some clients too. Other clients are working well. Link to comment Share on other sites More sharing options...
tomha 3 Posted December 10, 2015 Share Posted December 10, 2015 @Luminai: Are you using a passphrase for the certificate? if yes does it include special characters? I had problems installing the Agent vie the EraAgentInstaller.bat when the certificate had a passphrase with special characters set. Is there any log on client side? Link to comment Share on other sites More sharing options...
Former ESET Employees dwomack 160 Posted December 10, 2015 Former ESET Employees Share Posted December 10, 2015 Has anyone tried the solution Marcos gave above? Have you tried deploying the Agent Live installer via GPO which is the recommended way of deploying agent ? Link to comment Share on other sites More sharing options...
Recommended Posts