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Error code 365- can't open the open the Username and Password setup window by Ctrl + U


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when I want to update my virus signature database, error code 365 appears and says that my username and password are invalid.

previously, I recieved my username and password in my inbox and entered it in eset and I could update virus signature database before, but now this error appears and I can't open the Username and Password setup window by Ctrl + U.

what can I do?

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Open the main setup (F5), navigate to the Update setup in the tree and enter your Username and Password correctly.

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