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Computer scan completed pop > disable option?


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Hi ESET Team, 

Is that possible to disable > 'Notification' once the scan has been complete 

I hope you’re well, I’m hoping you can help me with a notification I can’t track down.

Staff are intermittently receiving a scanning complete notification since I enabled informational level notifications for the live guard notifications I wanted, I’ve checked both “Notifications > Application statuses” and “Notifications > Desktop Notifications” but I can’t find where this setting is enabled/disabled in our policies, can you point me in the right direction?

 image.png.d94f4932455b634f9f220c5b3cf06f4d.png

 

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The only way how not to display this notification is by activating gamer mode or disabling desktop notifications completely:

image.png

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Hi ESET Team, 

Thank you for your reply.

Is there any plans in the future to have the option to disable notification for completed scan ?

Cheers,

Gil

 

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Currently there are no such plans as this was probably the first such request.

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I've enabled informational notifications as the 'file submitted' notification from liveguard is informational and without it and with pre-emptive protection enabled staff don't receive any notification to indicate why they may not be able to execute a file that has been sent to liveguard. I see this 'file submitted' notification as a requirement to run liveguard on any of my client endpoints which means I now have informational notifications enabled but now find I can't disable the scan complete notification, please add the ability to disable the scan complete notification and/or change the notification type of the liveguard 'file submitted' notification.

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14 hours ago, lukem said:

I've enabled informational notifications as the 'file submitted' notification from liveguard is informational and without it and with pre-emptive protection enabled staff don't receive any notification to indicate why they may not be able to execute a file that has been sent to liveguard. I see this 'file submitted' notification as a requirement to run liveguard on any of my client endpoints which means I now have informational notifications enabled but now find I can't disable the scan complete notification, please add the ability to disable the scan complete notification and/or change the notification type of the liveguard 'file submitted' notification.

Would disabling these desktop notifications accomplish what you are after?

image.png

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8 hours ago, Marcos said:

Would disabling these desktop notifications accomplish what you are after?

image.png

Hi @Marcos, no, those are the notifications that I want, the "file was sent for analysis" notification is considered an informational notification so I had to change my global notification level to informational. Side effect of that I'm now getting other informational notifications that I don't need, some of them can be individually disabled but the "scan completed" notification can't be separately disabled for some reason.

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