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Multiple Instances of explorer.exe


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Does ESET have a specialized removal tool for multiple instances of explorer.exe in the processes

tab of Windows task manager?


This infection is similar to the Poweliks infection because it uses 100% of the

CPU.  ESET online scanner will not remove it. The online scanner stalls at 97% completion.


Thanks !!

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  • ESET Moderators

I recommend that you contact ESET Customer Care to speak with a malware specialist. hxxp://www.eset.com/us/about/contact/


Also, you could try the instructions in SOLN2505 -- My computer has a virus—what should I do? (Preliminary malware troubleshooting).


Or more specifically, this could be associated with Rovnix, but as I said, you're best to just contact ESET support. 

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