Dave46 0 Posted December 31, 2014 Share Posted December 31, 2014 Does ESET have a specialized removal tool for multiple instances of explorer.exe in the processes tab of Windows task manager? This infection is similar to the Poweliks infection because it uses 100% of the CPU. ESET online scanner will not remove it. The online scanner stalls at 97% completion. Thanks !! Link to comment Share on other sites More sharing options...
ESET Moderators foneil 342 Posted December 31, 2014 ESET Moderators Share Posted December 31, 2014 I recommend that you contact ESET Customer Care to speak with a malware specialist. hxxp://www.eset.com/us/about/contact/ Also, you could try the instructions in SOLN2505 -- My computer has a virus—what should I do? (Preliminary malware troubleshooting). Or more specifically, this could be associated with Rovnix, but as I said, you're best to just contact ESET support. Link to comment Share on other sites More sharing options...
Dave46 0 Posted January 1, 2015 Author Share Posted January 1, 2015 OK, thanks for the information ! I'll follow your links.... Link to comment Share on other sites More sharing options...
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