Jump to content

PDF/Phishing.A.Gen detection

Recommended Posts

We are receiving multiple notifications from our one user device "PDF/Phishing.A.Gen detection " Eset endpoint security mac
unfortunately no option to do advance analysis or upload it directly from eset cloud portal to eset team nor we can download the file for investigation 


Link to comment
Share on other sites

  • Most Valued Members

If the file is newly seen and feedback is enabled with ESET , then ESET would upload it automatically

but as I've seen it is spam box mails that have those detections.

Link to comment
Share on other sites

  • Administrators

Since it's mailboxes with messages where the detection occurred, they can be quite big to send. If you can find the exact message(s) with PDF files that were detected in your email client you can pause real-time protection to prevent the files from being detected and deleted, save them to a disk and email them to samples[at]eset.com in an archive encrypted with the password "infected".

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...