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PDF/Phishing.A.Gen detection


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We are receiving multiple notifications from our one user device "PDF/Phishing.A.Gen detection " Eset endpoint security mac
unfortunately no option to do advance analysis or upload it directly from eset cloud portal to eset team nor we can download the file for investigation 

eset.png

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If the file is newly seen and feedback is enabled with ESET , then ESET would upload it automatically

but as I've seen it is spam box mails that have those detections.

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Since it's mailboxes with messages where the detection occurred, they can be quite big to send. If you can find the exact message(s) with PDF files that were detected in your email client you can pause real-time protection to prevent the files from being detected and deleted, save them to a disk and email them to samples[at]eset.com in an archive encrypted with the password "infected".

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