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Potential issue with Secured Browser and/or Banking protection


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Hi,

Banking websites work fine with banking protection but whenever certain functionality within the website uses a Html Modal dialog box, there is a problem.

In some cases, the box is doesn't appear at all but works fine when banking protection is off.In other cases. the box appears but buttons on them don't work.

I can share some screenshots but will require time to edit sensitive data but has this been tested?

If Banking protection is off, with the same MS Edge browser, everything works fine.

Latest version: EIS 16.0.24.0

Edited by Clark_10
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  • ESET Staff
20 hours ago, Clark_10 said:

Hi,

Banking websites work fine with banking protection but whenever certain functionality within the website uses a Html Modal dialog box, there is a problem.

In some cases, the box is doesn't appear at all but works fine when banking protection is off.In other cases. the box appears but buttons on them don't work.

I can share some screenshots but will require time to edit sensitive data but has this been tested?

If Banking protection is off, with the same MS Edge browser, everything works fine.

Latest version: EIS 16.0.24.0

Can you post bank URL and steps to replicate an issue? If problem is only in website part accessible for logged users only, please collect HAR log and upload it here.

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