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Remove Mobile on Management but still back connect


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Hello ESET team,

I have a problem with ESET endpoint security for mobile, My mobile has factory reset or remove ESET on the device, then I remove the device on ESET Protect and EBA account also, but It's always back shown on ESET Protect again.

I try to remove more time.

How can I remove it?image.thumb.png.269843e9de482ccf4ef215f218e3034b.png

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Please open a support for further investigation then. Following the above 3 steps should remove selected devices and prevent them from connecting to the server again. Also make sure that agent is not being re-deployed, e.g. via a software install task assigned to a particular dynamic group.

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