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Sokun168

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  1. More clients have required Azure Code Signing, How can we fix it without installing manual directly on clients one by one?
  2. Dear ESET Support, I have an issue with eset endpoint security can't install on Windows 10 version 1803 with Error code 1603 Azure Code Signing, As I checked on Microsoft https://support.microsoft.com/en-au/topic/kb5022661-windows-support-for-the-azure-code-signing-program-4b505a31-fa1e-4ea6-85dd-6630229e8ef4 is have only windows 10 version 1809 and 1607, and I tried to install KB 5005625 and KB 5006669 but also error not applicable, So I still can't install eset. Please help check my attached file for more details,
  3. Now I reinstalled with version 10.1 we can access the internet normally, but we don't see the Program file or open ESET interface.
  4. Yes, I have tried pausing the ESET firewall with policy cause the client not have an interface, but I still can't access the internet
  5. Thanks for your reply, Now I have been uninstalled and version 10.1, I can access the internet but it's still a lost eset interface on the clients. If you require more information, please let me know ees_logs.zip
  6. Dear ESET Support Team, I have an issue with ESET Endpoint version 11, after the update, I can't access the internet with all browsers and lost the interface eset endpoint on the client PC, I tried to uninstall and install version 10.1, I can access the internet but it's still a lost eset interface on the clients, as I checked it's also a lost eset folder on Program File and Program Data, but services eset is still running Please check my attached for more detail 3d2d0d8d_72e0_4d95_9164_4785f5bec712_era_diagnostic_logs_2023_12.zip
  7. Dear ESET Support, As my experience, we can backup and restore eset protect management with database, But I do with manually and just when it problem or moves to a new server, So the eset has the schedule backup all configure or db with an auto-schedule like daily or weekly?
  8. Dear ESET Support, I have a problem with ESET Management Center MDM HTTPS Certificate Expired, After appearing the alert I can't enroll in new mobile, I try to create the new certificate but it's still alert, and can't enroll. Please check my attach file for more detail How can I fix this issue?
  9. gmail kdXXXXXXs@gmail.com it's EH acount that has the issue, email address kXXXXXXXXXX9@gmail.com it's my forum so different but I has the EH account also and we verifyed the password with login on https://home.eset.com/ So what is root cause of the issue?
  10. Please help check with the log it first, If posible I will pcap log for you
  11. Dear ESET Support, Thanks for your reply, Here it the log of this case, Please kindly check and let me know if you need any information. eis_logs.zip
  12. Dear ESET technical support, I have issues with Eset Internet Security can't activate it, I checked the internet connection, and other computers on the same network can act as normal, I also fixed it with remove from safe mode and reinstalling it again but it is not the best way. How can I fix it? It appears the Error cone: ECP.4125 Please kindly check my attach file for more info.
  13. Dear ESET Support, I have a problem with ESET Management Center MDM HTTPS Certificate Expired, After appearing the alert I can't enroll in new mobile, I try to create the new certificate but it's still alert, and can't enroll. Please check my attach file for more detail How can I fix this issue?
  14. Dear ESET Support Team, On my eset protect see the alert eset configuration module has malfunctioned in one client. what is the problem with eset agent on the client? how can fix it?
  15. Yes, I try already but it still appears. Do you have other solution?
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