Ricky Martin 1 Posted October 18, 2022 Posted October 18, 2022 Hello, We are using ESMC 7.2 with more than 200 clients, some of the traveler users face difficulty while they are away from the office, so would like to know is there a way to manage those machine when they are outside the office network? thank you and appreciate
Administrators Marcos 5,727 Posted October 18, 2022 Administrators Posted October 18, 2022 You could expose ESET PROTECT to the Internet via a reverse proxy to make it accessible by clients outside your network, move to ESET PROTECT Cloud from the on-premise solution, or install ESET PROTECT on an Azure/AWS server in the cloud. Also please note that ESMC 7.2 is in limited support and will reach EOL in December 2022. We strongly recommend upgrading to the latest version ESET PROTECT 9.1 which fully supports the latest version of ESET endpoint and server security products.
Ricky Martin 1 Posted October 19, 2022 Author Posted October 19, 2022 Thank you Marcos will do the needful to upgrade to the latest ver as advised. kindly share the article to follow this pls.
Administrators Marcos 5,727 Posted October 19, 2022 Administrators Posted October 19, 2022 Please refer to https://help.eset.com/protect_install/91/en-US/upgrade_procedures.html. If you have ESMC installed on a Windows server, I'd recommend to use the All-in-one installer so that also non-ESET components be upgraded. Don't forget to backup the database and export the server, agent and CA certificates first. Ricky Martin 1
Ricky Martin 1 Posted October 20, 2022 Author Posted October 20, 2022 @ Marcos, currently my ESMC is running on server 2008 R2 and would like to migrate it to 2016 / 2019, can I follow the procedure or different, pls. advice.
Administrators Marcos 5,727 Posted October 20, 2022 Administrators Posted October 20, 2022 It shouldn't matter as long as the database type stays same.
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