On ESET Protect Create All-in-one Installer :

[Leo Pham 1]

Hi all

Have a nice day , Pls help me 

 I can't Create All-in-one Installer on Eset Protect. when i download 

 

 

downloading 12% failed

 

Downloading installers from repository and preparing All-in-one Installer

Failed: Internal server error my server OS Windows 20126 STD Disk : 120GB Ram : 16GB

[Marcos 5,731]

I would recommend opening a support ticket since we'll need both a trace log as well as a Wireshark pcap log from a failed download.

[slarkins 5]

Similar issue...different message...Failed to load data: Object not present in object storage...took 4 tries to get 9.x EndpointAV ll in one to download....working on Server security now....since the download is so sloooow....i am wondering if this is a network/timeout issue on Eset repository side...

[Peter Randziak 1,223]

Hello @slarkins,

from time to time we receive reports of such issues, but they happen on the way as internet is a wild place 😞 😉 

As Marcos mentioned, we would need to logs to check it.

Peter

[slarkins 5]

I wonder if it has anything to do with the AWS outage today...

[Leo Pham 1]

Thank you for yours reply. 
I found my problem, which is due to "hard firewall"  (Fortinet ), on my firewall apply policy filter "security Profiles". Remove it

i can download producr virus by Create All-in-one Installer on Eset Protect.