eset_rtp.ko

[Matriciel 0]

Hi,

I've installed kernel 5.16 and eset_rtp module cannot be compilled.

Is it an update availlable soon ?

Thank you,

[cwong 0]

I got the same problem. Anybody figure out how to get it working?

[Nightowl 206]

That is due to Kernel not being supported

 

Quote

 

Software requirements

The following operating systems of 64-bit architecture are officially supported and tested:

•Ubuntu Desktop 18.04 LTS 64-bit

•Ubuntu Desktop 20.04 LTS

•Red Hat Enterprise Linux 7, 8 with supported desktop environment installed.

•SUSE Linux Enterprise Desktop 15

 

But none of these operating systems have kernel 5.16

[Matriciel 0]

On 2/2/2022 at 8:10 PM, Nightowl said:

That is due to Kernel not being supported

 

But none of these operating systems have kernel 5.16

I have a compilation error, i know that something was not up to date, but i want to know if an upgrade will be available soon

[Nightowl 206]

7 hours ago, Matriciel said:

I have a compilation error, i know that something was not up to date, but i want to know if an upgrade will be available soon

I am afraid I cannot answer that as I am not an ESET staff member , that question would go to some moderator/staff if they will notice this post.

[cwong 0]

On 2/6/2022 at 12:02 AM, Matriciel said:

I have a compilation error, i know that something was not up to date, but i want to know if an upgrade will be available soon

Endpoint 8.1.7 was recently released. I still have compilation errors unfortunately. 🙁

[Peter Randziak 1,186]

Hello guys,

as a first step I would recommend to try https://help.eset.com/eeau/8/en-US/?realtime-protection-cannot-start.html 

If the issue persists on a supported Linux, I recommend to collect the logs as described at https://support.eset.com/en/kb6159-run-the-info-getcommand-on-a-linux-virtual-machine-and-send-the-logs-to-eset-technical-support?ref=esf and open a ticket with your local ESET support to check.

Peter

[avielc 56]

Suffering from the same thing, new Ubuntu installation, Assuming it's related to a new kernel? 

current one is 5.14

*update*

Just wanted to update - I changed the kernel boot to start from 5.10 (previous one saved) and it activated the Agent no problem. 
So it's definitely a kernel support, or should I say, lack of. 

Thanks guys, - hope it'll get fixed soon.

 

Edited February 28, 2022 by avielc

[cwong 0]

I was running OpenSUSE Tumbleweed on kernel 5.16. There was no easy way to roll back to 5.15 kernel on Tumbleweed, so I gave up. I reinstalled Arch and installed the 5.15 LTS kernel. Works fine on 5.15 but not 5.16.

[cwong 0]

The latest release, 9.0.5.0, now compiles eset_rtp.ko for me on kernel 5.16. Running Arch.

[Matriciel 0]

Yes, this OK also with OpenSUSE Tumbleweed and 5.16 Jernel

[abyss02 0]

@cwong: do you have experiences running 9.0.5.0 on an 5.17 kernel?

[Matriciel 0]

@abyss02 9.0.5.0 run perfectly with kernel 5.17 on OpenSUSE Tumbleweed

Edited April 22, 2022 by Matriciel

[abyss02 0]

Thanks a lot !!!