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Posted

I am trying to reach customer support because my password doesn't work.

the page ask me "Please check the reCAPTCHA button to continue." b

but there's no reCAPTCHA to press in the page and I can't procede with the forum.

I tried two browsers this is so frustrating.

 

 

  • ESET Moderators
Posted

Hello,

If there is some domain blocking going on via [font=courier new]hosts[/url] file, a browser extension or plugin, or a device like the router or a Pi-hole that could explain what the reCAPTCHA button is not appearing.

If you are still unable to access the website, perhaps giving your local distributor a call?  From looking at https://www.eset.com/il/about/contact/, you can contact ESET's distributor in Israel by telephone at 03-6290845 (Sunday-Thursday, 9:00AM-6:00PM).

Regards,

Aryeh Goretsky

 

  • Marcos changed the title to Can't get customer support
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