Milos 0 Posted December 20, 2020 Share Posted December 20, 2020 I don't know ho to remove these viruses ? could you please help? The esset detects the threats, but cannot remove it automatically. when I start a laptop the same threats pop up and laptop keeps rebooting....I attached a screenshot. I appreciate the help. Milos Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 20, 2020 Administrators Share Posted December 20, 2020 Please provide logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
Milos 0 Posted December 20, 2020 Author Share Posted December 20, 2020 Please find attached the logs collected. eav_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 21, 2020 Administrators Share Posted December 21, 2020 Please delete c:\users\aseno\dbkluqfb.exe in safe mode. The file would be detected if the machine was connected to the Internet. Let us know should the malware be still detected in memory. It appears that it's connected to C:\$Recycle.Bin\S-1-5-21-1416434526-3052328013-949319557-1001\$RQ4M581\Debut-Video-Capture-660-Crack---Registration-Code-Free-Download\5fdf7dade09165f-files\setup_x86_x64_install.exe which is also detected. We strongly recommend to avoid using cracks which often contain malware. Aryeh Goretsky 1 Link to comment Share on other sites More sharing options...
Recommended Posts