ESET NOD32 for Ubuntu GUI failing to open

[ChristopherM 0]

Within the past week, my ESET is failing to open it's GUI. Nothing has changed. I am running Ubuntu 16.04 with EST 4.0.95. In /var/log/syslog:

Nov 25 10:36:03 laptop systemd[1]: Starting ESET NOD32 Antivirus...
Nov 25 10:36:05 laptop systemd[1]: esets.service: Control process exited, code=killed status=11
Nov 25 10:36:05 laptop systemd[1]: Failed to start ESET NOD32 Antivirus.
Nov 25 10:36:05 laptop systemd[1]: esets.service: Unit entered failed state.
Nov 25 10:36:05 laptop systemd[1]: esets.service: Failed with result 'signal'.
Nov 25 10:36:06 laptop systemd[1]: esets.service: Service hold-off time over, scheduling restart.
Nov 25 10:36:06 laptop systemd[1]: Stopped ESET NOD32 Antivirus.
Nov 25 10:36:06 laptop systemd[1]: Starting ESET NOD32 Antivirus...
Nov 25 10:36:08 laptop systemd[1]: esets.service: Control process exited, code=killed status=11
Nov 25 10:36:08 laptop systemd[1]: Failed to start ESET NOD32 Antivirus.
Nov 25 10:36:08 laptop systemd[1]: esets.service: Unit entered failed state.
Nov 25 10:36:08 laptop systemd[1]: esets.service: Failed with result 'signal'.
Nov 25 10:36:08 laptop systemd[1]: esets.service: Service hold-off time over, scheduling restart.
Nov 25 10:36:08 laptop systemd[1]: Stopped ESET NOD32 Antivirus.

Running top, the esets_daemon is still running.

Edited November 25, 2020 by ChristopherM

[Marcos 5,731]

Does the problem persist after uninstalling v4.0.95 and installing v4.0.96?

[ChristopherM 0]

4 minutes ago, Marcos said:

Does the problem persist after uninstalling v4.0.95 and installing v4.0.96?

I can't seem to find that download, only 4.0.95? https://www.eset.com/uk/business/endpoint-antivirus-linux/download/

[Marcos 5,731]

Version 4.0.96 is the latest version of ESET NOD32 Antivirus for Linux desktop for home users. The latest version of ESET Endpoint Antivirus for Linux is 7.1.6.0, however, it doesn't have gui and is managed via ESMC.

[ChristopherM 0]

8 minutes ago, Marcos said:

Version 4.0.96 is the latest version of ESET NOD32 Antivirus for Linux desktop for home users. The latest version of ESET Endpoint Antivirus for Linux is 7.1.6.0, however, it doesn't have gui and is managed via ESMC.

I have ESET NOD32 Antivirus Business Edition for Linux Desktop, v4.0.95.

[Marcos 5,731]

Looking at the download page, v4 BE is still available for download via advanced download options:

Please try uninstalling ESET and installing it from scratch. However, we strongly recommend using the latest fully supported version.