EMA2 API - Pagination Issue - UsageReport/AllCompanies/products

[twok 0]

When using /api/UsageReport/AllCompanies/products I can seemingly get the first 100 results without issue but when I try to get the second set of items, I sometimes get expected items but other times I get some duplicates of the first API call.

My API calls are going through https://mspapi.eset.com/.

API Request: https://mspapi.eset.com/api/UsageReport/AllCompanies/products with the following {"from":"2020-08-31","to":"2020-08-31","skip":0,"take":100} seems to work and be consistent.

API Request: https://mspapi.eset.com/api/UsageReport/AllCompanies/products with the following {"from":"2020-08-31","to":"2020-08-31","skip":100,"take":100} does not always seem to provide the expected results.

 

Looking at the details of the call on https://mspapi.eset.com/swagger/index.html and https://help.eset.com/ema/2/api/en-US/allcompanies_products.html, I’m not sure what I am missing to ensure the second call pulls back the expected info every time. Any guidance on what I should try or attempt will be greatly appreciated.

[emilota 5]

Hello twok,

this might be a bug on our side. Let me check this internally with team and I will get back to you.

[twok 0]

On 9/4/2020 at 4:56 AM, emilota said:

this might be a bug on our side. Let me check this internally with team and I will get back to you.

Thanks emilota! Do you know how long it normally takes to hear back from something like that?

[emilota 5]

Unfortunately, we are overwhelmed by new functionality, which we plan to release in next few months. We expect to address this issue afterwards.