average 0 Posted December 11, 2019 Share Posted December 11, 2019 Hello! I bought "ESET Multi-Device Security Pack" product license and used it in my.eset.com/license manager, but now i see "Your license has a new name" and can't manage my devices because of it. When I click "OK, got it" button, page reloads but message still shown instead of my devices list (i reinstalled OS on some of devices and want to remove old items from license). Tested in Firefox and Chrome, with and without addons, incognito mode (no cookies or cache) does not help, too. Please, remove that message from my license page! Screenshot (yep, Russian): Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 11, 2019 Administrators Share Posted December 11, 2019 Please drop me a personal message with your registration email address for my.eset.com and your public license ID. A weird thing is that the notification is in English despite having your license manager in Russian. Does the notification continually appear after logging out and logging in to the license manager again? Link to comment Share on other sites More sharing options...
average 0 Posted December 11, 2019 Author Share Posted December 11, 2019 Sent PM with information Thank you! Link to comment Share on other sites More sharing options...
average 0 Posted December 11, 2019 Author Share Posted December 11, 2019 The problem has been fixed, Thank you, @Marcos! Link to comment Share on other sites More sharing options...
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