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I can not enter my bank


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As the title of the post says I can not enter my bank with the protected browser automatically I use google if I want to enter my bank from the browser does not automatically open payment protection and online banking but, if it works if I open eset and in the home screen I give protection of payments and online banking opens the protected browser, but only happens with my bank:
https://www.caixabank.es/particular/home/particulares_es.html
with other banks the protected browser opens automatically from google
https://www.bbva.es/particulares/index.jsp
https://www.bancsabadell.com/cs/Satellite/SabAtl/
Thanks for the help
translated by Google

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After the next update (approx. in 4 hours) please check if the first link opens in a secure browser automatically. If it doesn't open, it'd be most likely because of http/2 which is supported by the website but not by Banking and payment protection yet. We plan to add http/2 support to BPP soon.

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hello the first link still does not open the browser in secure banking automatically, however the other 2 links if you open the secure banking browser automatically.
the first link is one of the most important banks in Spain (eset must have it in your database) could you tell me what the problem is?

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Most likely the problem is that is supports http/2 while the other 2 don't. As I wrote, http/2 support will be added to Banking and payment protection soon, most likely in H1/2019.

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7 minutes ago, Marcos said:

Most likely the problem is that is supports http/2

According to this: https://tools.keycdn.com/http2-test , it does support HTTP/2.

I don't use Chrome. Perhaps their is a way via Chrome settings to connect to the site using HTTP/1.1 or 1.0 which according to a QUALS scan I did, the bank web site also supports? 

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  • 3 weeks later...
On 2/14/2019 at 5:29 PM, Marcos said:

After the next update (approx. in 4 hours) please check if the first link opens in a secure browser automatically. If it doesn't open, it'd be most likely because of http/2 which is supported by the website but not by Banking and payment protection yet. We plan to add http/2 support to BPP soon.

problem solved with the new Version 12.1.31.0.thanks

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