jeifabdi 1 Posted May 9 Share Posted May 9 Today I tried to encrypt with the ESET full disk encryption tool, two disks that my computer has, it has a solid disk and a mechanical disk. Has this happened to anyone else? Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 35 Posted May 10 ESET Staff Share Posted May 10 Hi @jeifabdi, Not sure I 100% understand your question here so I shall try my best. The Disk Number (E.g. Disco 0 and Disco 0 in this case) is determined by the location of the SATA port on the motherboard that each drive is plugged into. Thus in your case, Disco 1 (SK Hynix SSD) is the Windows Boot Disk and thus will be Encrypted first. Disco 0 (Toshiba HDD) is the Secondary Data Disk and thus will be Encrypted after the Boot Disk. Disk numbers always start from 0. Let me know if this answers your question, or if I have misunderstood. Thank you. Link to comment Share on other sites More sharing options...
jeifabdi 1 Posted May 10 Author Share Posted May 10 Hi Thanks for answering my question, the error I get is as follows when trying to encrypt disk 0 Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 35 Posted May 10 ESET Staff Share Posted May 10 Hi @jeifabdi, Can you provide the following logs: https://support.eset.com/en/kb7123-eset-encryption-diagnostics-tool these will need to be taken from the EFDE Client machine in question. Thank you. Link to comment Share on other sites More sharing options...
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