No second disc number

[jeifabdi 1]

Today I tried to encrypt with the ESET full disk encryption tool, two disks that my computer has, it has a solid disk  and a mechanical disk. Has this happened to anyone else?

[Kstainton 42]

Hi @jeifabdi,

Not sure I 100% understand your question here so I shall try my best.

The Disk Number (E.g. Disco 0 and Disco 0 in this case) is determined by the location of the SATA port on the motherboard that each drive is plugged into.

Thus in your case, Disco 1 (SK Hynix SSD) is the Windows Boot Disk and thus will be Encrypted first. Disco 0 (Toshiba HDD) is the Secondary Data Disk and thus will be Encrypted after the Boot Disk.

Disk numbers always start from 0.

Let me know if this answers your question, or if I have misunderstood.

Thank you.

[jeifabdi 1]

Hi

Thanks for answering my question, the error I get is as follows when trying to encrypt disk 0

[Kstainton 42]

Hi @jeifabdi,

Can you provide the following logs: https://support.eset.com/en/kb7123-eset-encryption-diagnostics-tool these will need to be taken from the EFDE Client machine in question.

Thank you.