SandipThanki 2 Posted February 5, 2019 Share Posted February 5, 2019 Hello Team, Problem : Product update failed,Unauthorized access error display on EFS 7.0 Gui. Observation: problem occurred after upgrade EFS 6.5 to 7.0 through ESMC Software installation task.EFS successfully activate and update but it display error on gui "Product update failed,Unauthorized access". Client update through mirror server update and client have no internet access. also try to clear cache update but problem same. Find attached ESET Log Collector logs and Error screenshot. Regards, Sandip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 5, 2019 Administrators Share Posted February 5, 2019 EFSW is configured to update from ESET's update servers: Is the computer completely offline or it's connected to another computer with Internet connection that creates a mirror? If the latter, it'd be easier and safer (because of LiveGrid) to use an http proxy to update modules and lists from ESET's servers through the proxy. Link to comment Share on other sites More sharing options...
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