Future changes to ESET web portals

[Marcos 5,070]

Hello,

The goal of this message thread is to provide ESET with specific feedback on changes and new features you would like to see in future versions of ESET web portals. Please use the following format when providing feedback:

Description: A very-specific one-line description of your feedback.
Detail: A more detailed explanation of your feedback. Please feel free to make this any length, but be sure to use terms everyone can understand. If your suggestion is an extension or update to an existing discussion, please include a link to it in your message.
 
Here is an example:

Description:  Configuring consumer ESET products via my.eset.com
Detail:  It would be handy if ESET consumer products could be configurable via the my.eset.com portal.

You are welcome to discuss the merits of each and every suggestion, but keep your comments on topic, concise and thoughtful.  There are other parts of the forum to discuss issues.

NOTE:  When making your requests do not offer general suggestions. Requests must be actionable:  If you have a specific feature or functionality you would like to see added (or improved) please post it here, but general requests, such as to "make gui better" are not helpful because they do not give ESET detailed enough information.  Thank you for your understanding.

[TecM 3]

Description:  Products update
Detail:  Verify if the installed products are up to date

[pps 4]

Description:  Products version
Detail:  See in console the product version

Description:  Device type
Detail:  Device is a laptop, desktop etc.

 

[aosa 0]

Description:  Login alert
Detail:  Login alert or 2-step-verification for my eset account, to prevent account hijack.

[social 1]

Description:  Support for Multi Factor Authentication (MFA/2FA) for my.eset.com
Detail: 2-Factor Authentication should be available to strengthen access to my.eset.com. As the functionality increases on the webportal so does the amount of available information. Example "Google Authenticator"

[peteyt 393]

6 hours ago, social said:

Description:  Support for Multi Factor Authentication (MFA/2FA) for my.eset.com
Detail: 2-Factor Authentication should be available to strengthen access to my.eset.com. As the functionality increases on the webportal so does the amount of available information. Example "Google Authenticator"

This is something that is happening, just no current date as far as I'm aware 

[New_Style_xd 69]

Description: Malicious File Scanner.
Detail: Eset could have a threat scanner and dangerous links as Kaspersky has this service as the link informs. https://opentip.kaspersky.com/
If you test the site, everything will be detailed, up to a screenshot of how Malware is being tested on the servers. this feature would be perfect.

[New_Style_xd 69]

Description: Virus radar
Detail: The radar virus could no longer be static, following the same methodology as Kaspersky.
https://cybermap.kaspersky.com/en
If you look at the given link, see how it is better for users to know what is best happening across the planet.

[DreamAlive 1]

Description:  Add virus / website / potential false positive submission section
Detail:  Two methods are currently described in this article: In-product and email submission.

The first requires ESET LiveGrid feedback system to be enabled. Some users may not want this, since it enables more than sample/URL submission.

The second is ineffective and frustrating: many mail servers reject these attachments and email sending becomes impossible.