Chevrolet 0 Posted October 26, 2018 Share Posted October 26, 2018 Eset password manager is saying Your license has expired. No new passwords can be added. Also sync for passwords is disabled at the bottom of the password manager home page. My license is valid till 08/2019 so im unsure as to why this is not working any help would be great ty. Link to comment Share on other sites More sharing options...
Leonardo 11 Posted October 26, 2018 Share Posted October 26, 2018 Hello, Not sure that my problem is the same but when I try to open my Licence Manager with "my ESET", I got an empty page ?! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 26, 2018 Administrators Share Posted October 26, 2018 47 minutes ago, Leonardo said: Hello, Not sure that my problem is the same but when I try to open my Licence Manager with "my ESET", I got an empty page ?! You have confused the Password Manager with ESET License Manager accessible via my.eset.com. @Chevrolet I've created an internal ticket for PWM, probably a manual sync of your license with the PWM backend infrastructure will need to be carried out on our part. Link to comment Share on other sites More sharing options...
Chevrolet 0 Posted October 26, 2018 Author Share Posted October 26, 2018 Ok great, thanks Marcos Link to comment Share on other sites More sharing options...
Leonardo 11 Posted October 26, 2018 Share Posted October 26, 2018 55 minutes ago, Marcos said: You have confused the Password Manager with ESET License Manager accessible via my.eset.com. @Chevrolet I've created an internal ticket for PWM, probably a manual sync of your license with the PWM backend infrastructure will need to be carried out on our part. @Marcos Oups I apologize for my confusion. I will create a new thread... Link to comment Share on other sites More sharing options...
Chevrolet 0 Posted October 30, 2018 Author Share Posted October 30, 2018 Problem is now fixed and working correctly, thanks Marcos Link to comment Share on other sites More sharing options...
ESET Insiders mandiato 19 Posted October 31, 2018 ESET Insiders Share Posted October 31, 2018 My ESET Password Manager also expired, but my licence for ESSP (Insider one) is valid one year longer... Link to comment Share on other sites More sharing options...
Chevrolet 0 Posted October 31, 2018 Author Share Posted October 31, 2018 Check the time is correct on your system, if the times out password manager wont sync to the cloud Link to comment Share on other sites More sharing options...
SabreJV 0 Posted October 31, 2018 Share Posted October 31, 2018 (edited) I was also having a license expired message even though I still have almost 3 years to run on ESS premium. The license 'problem' has now cleared but the 'sync disabled' message is still there! I've tried disconnecting and reconnecting the password manager. The time and date is set correctly on the PC. Any thoughts what to try next? Update - The password manager has now synchronised. So perhaps there was a server problem earlier. Edited October 31, 2018 by SabreJV update info Link to comment Share on other sites More sharing options...
ESET Insiders mandiato 19 Posted November 2, 2018 ESET Insiders Share Posted November 2, 2018 It looks like that right now on my side... Link to comment Share on other sites More sharing options...
BOURRIN 0 Posted December 28, 2018 Share Posted December 28, 2018 bumpin this thread Hello, i have a the same problem, i renewed my license a week ago and it says my licence has expired, sync is deactivated and i can't add new passwords.. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 29, 2018 Administrators Share Posted December 29, 2018 20 hours ago, BOURRIN said: I have a the same problem, i renewed my license a week ago and it says my licence has expired, sync is deactivated and i can't add new passwords.. Please provide your public license ID. Link to comment Share on other sites More sharing options...
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