Attila Freire 0 Posted January 10, 2018 Share Posted January 10, 2018 Hi, I want to migrate ERA to a new server and I have some questions regarding the license. When I migrate the certificates and computers my license will be inside the certificate file or I will need to add the license again in the new server? If I have to add the license again in the new server, will I need to request to ESET to reset the license so I can use it again or all I need to do is simply activate using the same license? Thanks. Regards. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted January 10, 2018 ESET Staff Share Posted January 10, 2018 You have not specified, which version of ERA you have. If ERA V5, simply import the license files into the new instance, if ERA V6, simply add the license to ESET Remote Administrator (either by license key / by security admin account). Also, you have not mentioned, whether you will keep the database, or start from scratch. If the first, licenses will be kept, if the second, licenses needs to be added. However, as Endpoints are activated and ERA is only a "messenger", there is no action related to client computers when you do a ERA server migration. Link to comment Share on other sites More sharing options...
Attila Freire 0 Posted January 10, 2018 Author Share Posted January 10, 2018 Hi. I'm using ERA V6 and I don't intend in keeping the database. Thanks for the clarification and I'm sorry for not posting the needed information, I didn't know that it was needed. Regards Link to comment Share on other sites More sharing options...
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