ESS7 and Star Wars The Old Republic

[reporterx 0]

ESET Smart Security 7

with default settings it prevents the launcher of the game Star Wars The Old Republic to operate normaly.
error displayed is "The login service is currently unavailable. ..."

if HTTP checking option of web access protection is turned OFF launcher operates normally.

currently runing ESS 7.0.302.26

i dont know if problem exist in previous releases of ESS. probably it does. ive seen some posts about it but i dont remember if release versions were mentioned

 

ask for more data if necessary

 

 

edit 1

additional data

playing with the on/off switch of that security measure it seems that the game itself is also affected by this problem

Edited November 16, 2013 by reporterx

[Mehdi 1]

Hello,

 

According to  this thread on the official forum you should try this workaround :

 

Double click the ESET icon to open up the GUI, and select "Setup" on the left hand side.
Scroll to the bottom and select "Enter advanced setup..."
Expand "Web and Email", then expand "Protocol Filtering"
Select "Excluded applications"
On the right hand side, check the box next the corresponding path to the SWTOR launcher.
Click "Ok" at the bottom to save your settings.

 

Let us know if it works.
Thanks,

Edited November 15, 2013 by Mehdi

[Arakasi 549]

This general rule of thumb should be applied to any software you know is legitimate.

Tell your security software to ignore your games and safe apps.

Thanks for posting

[Arakasi 549]

.

Edited November 15, 2013 by Arakasi

[reporterx 0]

letting you know that IT WORKS, Mehdi

 

still that does not change the fact that there is something wrong and it needs to be fixed.

I do not trust this launcher a single bit to exclude it from being checked for security.

I hope ESET reads this and investigate the issue. the other party does not seem to care nor even allow me to get in some contact with them.