SilentDave 2 Posted December 19, 2016 Share Posted December 19, 2016 Hello. I wanted to show config of one policy defined a year ago. When i want to unfold Settings there is a program crash "Unexpected error" with this message at the bottom" Config engine error: parsererror (errorThrown: SyntaxError: Unexpected token in JSON at position 2795) " The problem is i have no idea when this happened. And it is not the only policy that crashed, it looks like policies created with older version of server software are not working. When i create w new policy everything works fine, the problem is i spend a lot of time configuring it like i want, and now i can't even look what was in there to recreate them. Please help. Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted December 19, 2016 ESET Staff Share Posted December 19, 2016 Could you please export the policies from your ERA, and send them to me via a private message? We will try to take a look internally to determine the cause. It might be related to changes in "Configuration Module". Please also provide me with the information about the currently used version of the "Configuration Module". Link to comment Share on other sites More sharing options...
ESET Staff MartinK 376 Posted December 19, 2016 ESET Staff Share Posted December 19, 2016 Please provide also version of "Translation module" as seen in Webconsole's about dialog, and also language you are using when logged into Webconsole. Could you also try whether it works for different language? Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,081 Posted December 19, 2016 ESET Moderators Share Posted December 19, 2016 Hello Dave, we had an issue with the Policies in a specific language. It is fixed on Translation support module 1555.1, which has been released to update servers few moments ago for ERA6 release channel. ERA should download the update on next update attempt. Regards, P.R. Link to comment Share on other sites More sharing options...
Recommended Posts