kurco
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Posts
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Last visited
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Kudos
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kurco gave kudos to Nightowl in Endpoint Linux cannot start - fatal error - Ubuntu 22.04
Done I sent you a PM
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kurco received kudos from Peter Randziak in Can not install efs on rocky server
Hi eornate,
it look like enhanced security is enabled and package manager is unable to check GPG keys. Our package isn't signed and therefore installation is failing. You should be able to install efs manually, but you need to skip gpg check.
sudo dnf install --nogpgcheck ./efs-10.2.41.0.x86_64.rpm Regards,
Kurco
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kurco gave kudos to d4rk463 in EEA Service not starting on Ubuntu 22.04.4 LTS
We updated to 10.2.2.0 and it is running now. Thank you very much
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kurco gave kudos to d4rk463 in EEA Service not starting on Ubuntu 22.04.4 LTS
Thank you for this information. I will talk to my tech support and get back to you.
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kurco gave kudos to d4rk463 in EEA Service not starting on Ubuntu 22.04.4 LTS
Alright
ii eea 10.0.3.0 amd64 ESET Endpoint Antivirus
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kurco gave kudos to BlueBear in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address
Thank you @kurco for your swift response and assistance. This has now been resolved.
For those that have a similar issue, you can resolve it by following this article https://support.eset.com/en/kb8571-eset-service-fails-to-start-when-installing-eset-server-security-or-eset-endpoint-antivirus-for-linux-on-ubuntu-2204-or-mint-21?ref=esf.
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kurco received kudos from BlueBear in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address
Hi BlueBear,
Confd is part of Endpoint Antivirus, if you are getting this error, there is something wrong with your installation. Could you please share logs? without them it's really hard to tell what is wrong.
Regards
Kurco
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kurco received kudos from BlueBear in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address
yes, please try it. Most probably it will have problems to collect everything (because of confd issue), but for now, it should be enough.
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kurco gave kudos to BlueBear in ESET Endpoint Antivirus Error: Cannot connect to Confd: No such device or address
I have sent the logs as requested via a PM.
Thanks
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kurco gave kudos to Andres96 in Real-time file system protetion is non-functional
Thanks Kurco! That worked out, thank you very much!
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kurco received kudos from Andres96 in Real-time file system protetion is non-functional
Without any system/product logs, it is really hard to identify what is going on. Is it possible to share at least product event log (sudo /opt/eset/eea/sbin/lslog -ec)?
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kurco received kudos from Andres96 in Real-time file system protetion is non-functional
Hi,
from provided logs, I can see that you have enabled secure boot, therefore you need to sign kernel modules, before they can be loaded into system. (Secure boot | ESET Endpoint Antivirus for Linux | ESET Online Help)
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kurco received kudos from Peter Randziak in ESET not starting on Ubuntu 22.04
Hi,
most probably you are experiencing issue with missing compiler. Ubuntu latest released kernel was compiled with gcc-12, but this version isn't by default installed there and it results into issue during our kernel modules compilation.
Please try to install gcc-12 package (sudo apt install gcc-12) and start again our service.
Regards,
Kurco
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kurco received kudos from Sergey Lavrov in ESET not starting on Ubuntu 22.04
There was no need to remove (during remove products are always deactivated) and install eea again. After installation of gcc-12, it is enough to try again starting our service sudo systemctl start eea.
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kurco gave kudos to Sergey Lavrov in ESET not starting on Ubuntu 22.04
Thank you, Kurco. You're lightning fast.
This helped.
this is the command order and installation file:
sudo apt install gcc-12
sudo apt-get remove eea
Then download the installer from eset and installed the AV with:
sudo sh ./eeau.x86_64.bin
After the reinstall activation was off.
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kurco received kudos from Sergey Lavrov in ESET not starting on Ubuntu 22.04
Hi,
most probably you are experiencing issue with missing compiler. Ubuntu latest released kernel was compiled with gcc-12, but this version isn't by default installed there and it results into issue during our kernel modules compilation.
Please try to install gcc-12 package (sudo apt install gcc-12) and start again our service.
Regards,
Kurco
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kurco received kudos from rohanasif in Eset endpoint security blocking Android Emulator on Linux
Hi,
Could you please try to add Excluded IPs in Web Access Protection configuration for localhosts (127.0.0.1 & ::1)? Looks like WAP is interfering with Android Emulator local connections. There is no firewall feature in Endpoint Antivirus for linux.
Regards,
Kurco
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kurco gave kudos to eab in 'compiler differs from the one used to build the kernel'
Hey, thanks so much! I was wondering if that wasn't the solution. 💫
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kurco received kudos from eab in 'compiler differs from the one used to build the kernel'
Hi eab,
Endpoint service fails to start, because of error in module compilation. This is caused by missing 'gcc-12', installation of this package should resolve this issue. Please try to install gcc-12 and start eea service again.
"Compilers differs warning" tries to tell you, that there are differences in version of compiler used to build kernel and currently found compiler. There should be no impact on Endpoint functionalities if module compilation is successful.
Regards,
Kurco
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kurco gave kudos to eab in Web Access Protection problems
@kurco we already have a ticket open with our local ESET supplier. We are preparing the necessary logs they requested. Will keep you posted ...
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kurco received kudos from Peter Randziak in Update Error ESET File Security for Linux
Hi,
this looks like some issue during regular update of modules, they are triggered each hour. Would it be possible to send logs for further investigation? (Collect logs | ESET File Security for Linux | ESET Online Help). On first sight, I would tell, that product has issue to create temp file during download of latest modules. Maybe you could check, if there is enough space and also if there aren't some special write restrictions.
Regards,
Kurco
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kurco received kudos from J.J. in no output of odscan
Hi,
to see exit codes you need to use "echo $?", this is the standard way to get it from shell. However, it has been wrongly described in our documentation, we will fix it right away, thanks for pointing that out to us.
Regards,
Kurco
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kurco received kudos from Peter Randziak in ESET Server Security v8.1
Hi obee,
yes, it is possible to install it on a machine without internet access, but you need to ensure, that all dependencies are already installed there.
Dependencies could be checked by dumping deb/rmp packages from bin installer and then get info from packages. For example on Debian like this:
# dump packages user@machine:~$$ ./efs.x86_64.bin -n -y Extracting: efs-8.1.813.0.x86_64.rpm efs-8.1.813.0.x86_64.deb .... # get package info and grep dependencies user@machine:~$ dpkg -I efs-8.1.813.0.x86_64.deb | grep Depends Depends: gcc, make, perl, openssl, linux-headers-generic|linux-headers-amd64, linux-headers-generic-hwe-20.04|linux-headers-generic-hwe-18.04|linux-headers-generic-hwe-16.04|linux-headers-amd64, libelf-dev|libelf-devel|elfutils-libelf-devel, libudev1, cron|cronie|systemd-cron, libsqlite3-0
Regards,
Peter
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kurco received kudos from SebastianCG in Server/File Security - Command-line scanner
Hi Sebastian,
cls is currently no longer in active development and I can't guarantee you, that it will be present in further releases of ESS. I understand, that it is more convenient way, when used in scripts. But I would rather prefer executing odscan with custom profiles (containing predefined settings) and if needed parse scan logs.
Regards,
Peter