wenswms 0 Posted October 15, 2016 Share Posted October 15, 2016 Hi, I just bought my son a new laptop and want to apply my lic. for ESET NOD32 Antivirus (ENA) to it, as his old laptop is too slow and laggy. I have a lic. for 2 PCs and the salesman at the store said I could uninstall it from 1 and then install it on the new one, but when I go to uninstall the app, it only allows me to Modify. Any idea how I can use this on the new one without purchasing a new license? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 16, 2016 Administrators Share Posted October 16, 2016 Simply uninstall ESET from your son's old laptop and use your license key to activate ESET on the new one. Link to comment Share on other sites More sharing options...
wenswms 0 Posted October 18, 2016 Author Share Posted October 18, 2016 Simply uninstall ESET from your son's old laptop and use your license key to activate ESET on the new one. The problem is when I go into settings/apps to uninstall, it doesn't let me. That button is greyed out and all it allows is "modify." Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 19, 2016 Share Posted October 19, 2016 (edited) Did you try control panel>programs and features>ESET Smart Security>change>uninstall? OR start button >ESET>Uninstall? Edited October 19, 2016 by TomFace Link to comment Share on other sites More sharing options...
mary2125 0 Posted December 30, 2016 Share Posted December 30, 2016 I have the same question. I bought a new computer and want to uninstall ESET from the old one and put it on the new one. Where do I find my license key? I bought the program online and downloaded it. Link to comment Share on other sites More sharing options...
ESET Moderators Aryeh Goretsky 378 Posted December 30, 2016 ESET Moderators Share Posted December 30, 2016 Hello, You can use the form at https://www.eset.com/us/support/lost-license/ to retrieve your license key. Regards, Aryeh Goretsky Link to comment Share on other sites More sharing options...
mary2125 0 Posted December 30, 2016 Share Posted December 30, 2016 Thank you. I found the license key, but when I tried to use it, it took me to the window to pay for the product. It's already paid for until 10/11/2018 , so please give me instructions on what page to go to and how to install it. I already uninstalled it from my old computer. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 30, 2016 Administrators Share Posted December 30, 2016 If you have your license key, install v10 and enter it in the activation window that appears after the installation completes. It should not take you to the purchase page. Link to comment Share on other sites More sharing options...
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