Version 10 released - Questions

[User 13]

Version 10 has now been released in Germany.
 
Here is the product comparison:
https://www.eset.com/de/home/fuer-windows/
 
What does this mean for users of Multi Device Security?
 
Multi Device Security 2016 and earlier contained "Eset Smart Security", but Multi Device Security now contains only "Eset Internet Security": https://www.eset.com/de/home/products/multi-device-security/
 
So is it dependant on the license key if "Eset Smart Security (non-Premium)" can be used or only "Eset Internet Security"?
I bought 2 packets "Eset Multi Device Security 2016" for 5 devices last month from amazon.de and it explicitly states that "Eset Smart Security" is included.
 
 
 
Also very confusing:
On the comparison page "Anti Theft" is included in "Multi Device Security", but "Anti Theft" is not included in "Eset Internet Security", only in "Eset Smart Security Premium".

Edited September 30, 2016 by User

[SlashRose 25]

Can I use a Smart Security license now to Eset Internet Security Upgrade?

[User 13]

Can I use a Smart Security license now to Eset Internet Security Upgrade?

 

"Eset Internet Security" has less features than "Eset Smart Security".

 

 

less features -> most features:

"Eset Internet Security" -> "Eset Smart Security" (new license no longer available) -> "Eset Smart Security Premium"

Edited September 28, 2016 by User

[reisender1967 12]

Hello,

when I install Smart Security 10 Premium with my Multi Device Licence, I get an error message during activation.

So I must install Internet Security 10.

 

Greetings Christian

[User 13]

when I install Smart Security 10 Premium with my Multi Device Licence, I get an error message during activation.

So I must install Internet Security 10.

Smart Security 10 (non-Premium) is still available for existing customers:

On the German download site it's at the buttom:

https://www.eset.com/de/download/home/

Here direct link:

https://www.eset.com/de/download/home/detail/family/5/?installer=offline

Edited September 28, 2016 by User

[reisender1967 12]

Thanks, I had overlooked it

[SM03 12]

I have the license for ESS 9 for 3 yrs. Somebody from ESET official can confirm in which version of upcoming ESET product it would be upgraded?

[SM03 12]

And can somebody tell me what's the difference between ESS 10 & ESS 10 Premium?

[m4v3r1ck 113]

And can somebody tell me what's the difference between ESS 10 & ESS 10 Premium?

 

Hi @SM03,

 

Please see this thread: https://forum.eset.com/topic/9658-the-eset-smart-security-premium-v10-not-a-free-upgrade-for-ess-v9-users/

 

cheers

[User 13]

And can somebody tell me what's the difference between ESS 10 & ESS 10 Premium?

hxxp://support.eset.com/kb318/?locale=en_US

[User 13]

What does this mean for users of Multi Device Security?

 

Multi Device Security 2016 and earlier contained "Eset Smart Security", but Multi Device Security now contains only "Eset Internet Security": https://www.eset.com/de/home/products/multi-device-security/

 

So is it dependant on the license key (Multi Device licence key for version 2016 and earlier and Multi Device licence key for version 2017) if "Eset Smart Security (non-Premium)" can be used or only "Eset Internet Security"?

Can someone from ESET please answer that question?

Edited October 4, 2016 by User