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Version 10 released - Questions


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Version 10 has now been released in Germany.
 
Here is the product comparison:
https://www.eset.com/de/home/fuer-windows/
 
What does this mean for users of Multi Device Security?
 
Multi Device Security 2016 and earlier contained "Eset Smart Security", but Multi Device Security now contains only "Eset Internet Security": https://www.eset.com/de/home/products/multi-device-security/
 
So is it dependant on the license key if "Eset Smart Security (non-Premium)" can be used or only "Eset Internet Security"?
I bought 2 packets "Eset Multi Device Security 2016" for 5 devices last month from amazon.de and it explicitly states that "Eset Smart Security" is included.
 
 
 
Also very confusing:
On the comparison page "Anti Theft" is included in "Multi Device Security", but "Anti Theft" is not included in "Eset Internet Security", only in "Eset Smart Security Premium".

Edited by User
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Can I use a Smart Security license now to Eset Internet Security Upgrade?

 

"Eset Internet Security" has less features than "Eset Smart Security".

 

 

less features -> most features:

"Eset Internet Security" -> "Eset Smart Security" (new license no longer available) -> "Eset Smart Security Premium"

Edited by User
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when I install Smart Security 10 Premium with my Multi Device Licence, I get an error message during activation.

So I must install Internet Security 10.

Smart Security 10 (non-Premium) is still available for existing customers:

On the German download site it's at the buttom:

https://www.eset.com/de/download/home/

Here direct link:

https://www.eset.com/de/download/home/detail/family/5/?installer=offline

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  • ESET Insiders

I have the license for ESS 9 for 3 yrs. Somebody from ESET official can confirm in which version of upcoming ESET product it would be upgraded?

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And can somebody tell me what's the difference between ESS 10 & ESS 10 Premium?

 

Hi @SM03,

 

Please see this thread: https://forum.eset.com/topic/9658-the-eset-smart-security-premium-v10-not-a-free-upgrade-for-ess-v9-users/

 

cheers

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What does this mean for users of Multi Device Security?

 

Multi Device Security 2016 and earlier contained "Eset Smart Security", but Multi Device Security now contains only "Eset Internet Security": https://www.eset.com/de/home/products/multi-device-security/

 

So is it dependant on the license key (Multi Device licence key for version 2016 and earlier and Multi Device licence key for version 2017) if "Eset Smart Security (non-Premium)" can be used or only "Eset Internet Security"?

Can someone from ESET please answer that question?

Edited by User
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