vanroy 0 Posted October 9, 2015 Share Posted October 9, 2015 Hi Team, Any idea? 015-10-09 01:25:33 Error: LicenseModule [Thread 13fc]: Update credentials do not exist. 2015-10-09 07:25:33 Error: LicenseModule [Thread a4c]: Update credentials do not exist.2015-10-09 10:27:17 Error: CRepositoryModule [Thread 136c]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found2015-10-09 11:27:17 Error: CRepositoryModule [Thread cfc]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found2015-10-09 12:27:18 Error: CRepositoryModule [Thread 122c]: GetFile: Object 'hxxp://repository.eset.com/v1//com/eset/apps/business/era/agent/metadata' not found2015-10-09 13:25:33 Error: LicenseModule [Thread b50]: Update credentials do not exist.2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: LicenseModuleHelper: AssociateOrReassociateSeatIfNecessary: Transparent seat association for action 'LinkSeatPoolByKey' failed.2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: AddPoolByLicenseKey: Failed to add pool by license key. Error: CEcpCommunicator: Failed to send XML request message, error=20019.2015-10-09 15:59:22 Error: LicenseModule [Thread bdc]: CEcpCommunicator: Failed to send XML request message, error=20019.2015-10-09 15:59:23 Error: ConsoleApiModule [Thread 1130]: 4052 Error while adding pool by license key: CEcpCommunicator: Failed to send XML request message, error=20019.2015-10-09 15:59:23 Error: ConsoleApiModule [Thread 1130]: Untranslatable CInterModuleException: CEcpCommunicator: Failed to send XML request message, error=20019.2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: LicenseModuleHelper: AssociateOrReassociateSeatIfNecessary: Transparent seat association for action 'LinkSeatPoolByKey' failed.2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: AddPoolByLicenseKey: Failed to add pool by license key. Error: CEcpCommunicator: Failed to send XML request message, error=20019.2015-10-09 16:00:27 Error: LicenseModule [Thread bdc]: CEcpCommunicator: Failed to send XML request message, error=20019. Link to comment Share on other sites More sharing options...
ESET Staff Gonzalo Alvarez 66 Posted October 10, 2015 ESET Staff Share Posted October 10, 2015 Mmm.. never saw that but searching for those errors, this is what I found: hxxp://support.eset.nl/kb3637/ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted October 12, 2015 Administrators Share Posted October 12, 2015 Is that excerpt from agent's trace log? If you open the above link in a browse, are you able to download that file? Link to comment Share on other sites More sharing options...
vanroy 0 Posted October 12, 2015 Author Share Posted October 12, 2015 (edited) Marcos, is a excerpt from server trace log, Gonzalo, Talvez esto, Test the connection to HTTP Proxy by accessing the following URL in your browser: hxxp://localhost:3128/index.html hxxp://support.eset.nl/kb3637/ Edited October 12, 2015 by vanroy Link to comment Share on other sites More sharing options...
Solution vanroy 0 Posted October 12, 2015 Author Solution Share Posted October 12, 2015 Solved The Problem was the Firewall rules block traffic . thanx... Link to comment Share on other sites More sharing options...
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