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Eset Security 8 error while cleaning


Goldi

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Hello,

 

Im using Windows 8.1, my friend borrowed my memory card and because of that my memory card got a virus. Eset Security was able to scan the virus but unable to delete it. Every time i click delete, it just says "Error While Cleaning" and in just goes to quarantine. Is there a way for me to delete the virus? Thanks.

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  • 1 year later...
On 9/24/2015 at 6:06 PM, Marcos said:

Are you able to delete the file manually to rule out permission issues?

No. The file cannot be deleted manually. The file is in the system and the antivirus warning pops every now and then. Please help !!

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4 minutes ago, Najadh said:

No. The file cannot be deleted manually. The file is in the system and the antivirus warning pops every now and then. Please help !!

This is your first post in our forum and you have posted in someone else's topic without providing information about what was detected and where. Please create a new topic and pm me logs from ESET Log Collector per the instructions in my signature.

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