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Found 20 results

  1. I have my mail quarantine running as a quarantine mailbox and it is working fine. I am wanting to send a daily report to users so have set up a 'send mail quarantine reports' scheduled task but when the report runs instead of sending out a report I am seeing 'Quarantine report - failed to get quarantine items' errors logged. Grateful for any pointers on how to resolve. Thanks.
  2. Hello, Im using Windows 8.1, my friend borrowed my memory card and because of that my memory card got a virus. Eset Security was able to scan the virus but unable to delete it. Every time i click delete, it just says "Error While Cleaning" and in just goes to quarantine. Is there a way for me to delete the virus? Thanks.
  3. Hi, so I've been having this problem for a week or so and I can't find a way to fix it. My ESET Personal Firewall + Windows Firewall are turned off for some random reason. It says that I should immediately restart my PC. I restarted it and I got the same message again. I tried re-installing it and nothing happened. When I tried to turn on Windows Firewall it didn't let me because of ESET. I'm using ESET Internet Security 10.0.369.0. Here are some screen shots: I'm usingg Windows 10 Pro. If anyone could help me please reply to this post.
  4. I am excluding and restoring from quarantine via ERA and the local ESET client (6.4.2014.0) tftpd32.exe but as soon as it is restored and excluded either via ERA or the local client, ESET pops it again and sends it back to quarantine. This is also happening on ESET File Security for Windows Servers.
  5. I am trying to configure the Email client protection so that e-mail attachments identified as infected can be recovered in case of a false positive. We are using Outlook 2010 through 2016 with enabled ESET Outlook integration. The server is Exchange 2010. Under - Advanced Setup - Email client protection - Threatsense Parameters - Cleaning, I configured "No Cleaning" to get a dialog of available actions. When an infected email is found, the dialog is shown, and a click on "More info" shows that the option "Copy to Quarantine" is checked. However, none of the available
  6. Is it possible to set eset to automatically delete/purge quarantined items after a certain period of time? I do not want my quarantined items folder to become full and cause system instability. I know that I can manually delete quarantined items but I need to set an automatic plan to delete them after a few months or so.
  7. Hi, i have a question because i once tried to update our Eset Mail Security for Linux on a debian based machine from version 4.0.10 to 4.5.3. I opened a support case at the german support team by mail in january, but they did not reply to me. I hope someone here can help me. After the upgrade to 4.5.3 the behavior differs from the state before. I tried to send the eicar test virus to my internal test account. With the old version 4.0.10 the recipient gets the cleaned up mail, the "full" mail goes into the quarantine. The daemon_notification_script was called and sent a mail to the administ
  8. Hello all, Long-time lurker, first-time poster here. In trying to free up disk space on the server which houses my ESET server and RA console, I noticed some large .NQF files in the following folder: C:\SysWOW64\config\systemprofile\AppData\Local\ESET\ESET NOD32 Antivirus\Quarantine One of these .NQF files is over 8 GB in size. I'd like to know if I can delete these files directly from Windows Explorer, of if there is a method from within the ESET server or console that I should use instead. Thanks in advance!
  9. I'm having problems with this trojan alert 28-Nov-15 7:18:58 AM Real-time file system protection file C:\Users\USER\Dropbox\.dropbox.cache\~6e01f8a7.tmp Win32/Filecoder.EM trojan deleted - quarantined WIN8PC\USER Event occurred on a new file created by the application: C:\Program Files (x86)\Dropbox\Client\Dropbox.exe. File for sometime now "eset security" has been detecting and putting into quarantine it hasn't effected may computer but is really annoying it keeps popping up 6 at a time. has any one got any clues on this please. Cheers Brian
  10. Today I opened ESPN, as I normally do every day, and I got an alert as soon as I started playing a video embedded on their main page. Played a different video and same thing. Of course this is a little unnerving and this is my first alert in over a year. The last one was a false positive as well. The object names are as follows: hxxp://player.ooyala.com/static/modules/analytics-.......(erased end to comply w/ rules). hxxp://cdn.modules.ooyala.com/static/modules/analytics-.......(erased end to comply w/ rules) E:\Users\UserName\AppData\Local\Google\Chrome\User Data\Profile 3\Cache\
  11. Greetings! I need help. Our program lost it's backup files. How can I retrieve cleaned objects from the past day? I can't see the cleaned objects in quarantine. Please help. What to do?
  12. Where is the eset endpoint security quarantine folder location in windows 7?
  13. Hi, I have noticed a blockage trying to visit a multi media installer website the other day. Checking on eset cyber security pro, I found this virus quarantined 3 times. Here is the log content 21/03/14 17:12:50 HTTP filter archive hxxp:// www.connectmult imedia.com.au JS/Agent.NKW trojan connection terminated - quarantined 747john 21/03/14 17:11:51 HTTP filter archive hxxp:// www.connectmultimedia.c om.au JS/Agent.NKW trojan connection terminated - quarantined 747john 21/03/14 17:11:16 HTTP filter archive hxxp:// www.connectmultimedia.co.au/hom e-page JS/Agent.NKW trojan connectio
  14. I ran a deep scan and the report said it cleaned 1 object but there were 13 infected objects. How do I remove the infected objects from my Mac. I saw instructions on the board for Windows/PC but not for Mac.
  15. Just happened this morning. It kept popping up whenever I load a website that I noramally do not visit. It doesn't show up when I go to facebook, or youtube, etc. It does however show when I google something, go to a blog, etc. I need help. Already scanned my computer. Found a threat the first time I did then I tried several times after and ESET said it was clean, though it still shows up whenever I visit some sites. Is this a false positivity? Can my eset antivirus help me out? or do I need to do something else? :/ I would appreciate all the help I can get. Thanks.
  16. Hello guys This is the problem I have : I exclude some files from scanning but eset move them to quarantine. The files are crack and patches for games, for example NFS Rivals patch and crack. Can I force eset not to scan them? Or is there any third party software that i can install and dont allow eset to scan them?
  17. Hello everyone, haven't been here in a long time and I'm happy to be here again. That aside, my ESET NOD 32 4.0.417.0 signature DB 9040 detects a variant of Win32/HackTool.Crack.BL Potentially unsafe application in the file steam_api.dll (https://www.virustotal.com/en/file/1827e9eb9417bec0d9869ba6a36d62b48f548dbb30c881dbf47ee1cb38304eb2/analysis/1384354621/). This steam_api.dll came from a torrent which included a crack provided with a game (XCOM: Enemy Within). I'm not sure whether this is a false positive (which seems unlikely) or a legitimate virus. Also, someone explain how can I upload s
  18. NOD just popped an alert when accessing this commercial website www.paulswarehouse.com.au/storefront/storeincludes/js/floatcart.js and several other pages terminated connection and quarantined. When checking this site via virustotal is comes clean including Eset. I submitted this but just wonder why there is a difference in detection?
  19. We have been having the most annoying spam problem for the last week with "Eset Mail Security for Exchange" (EMSX from here onwards) and Exchange 2007 (on an SBS2008 server). The spams started last Friday, and are typified by having a "Return-Path" in the header as: "<>". EMSX correctly identifies all these emails as spam, and says it has shifted them to the Quarantine as we have configured it to do. However the offending emails with a blank return path sender are actually being delivered to the end user's mailboxes instead of the quarantine! I spent several days faffing with vario
  20. Hallo, training features are useful if users don't cooperate classifying incoming email as spam or not-spam? ...and how can a user tell to EMSX that incoming emails are spam or not? Using quarantine mailbox how can I tell to EMSX that some emails are legitimate? Is it possible to use greylist feature with a POP3 Exchange Server Connector? Thanks in advance, Fabio I'm sorry but it's my first time with ESET business software.
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