lightof7ustice 0 Posted April 22 Share Posted April 22 Running the EOS on win 11x64 pro. Every time I tried to run a scan, it crashed during or right after finishing downloading the module updates before the scan started. Tried deleting the whole files and downloading again, but it made no difference. Tried adding exclusions to current security software, or exiting current security software, but the problem is the same. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted April 22 Administrators Share Posted April 22 We were unable to reproduce the crash neither on Windows 10 nor Windows 11. Please run the following command as an administrator: reg add "HKLM\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\ESETOnlineScanner.exe" /f /v DumpType /t REG_DWORD /d 2 Then run ESET Online Scanner and reproduce the crash. WER will show you the path to a generated dump, please supply it for perusal. Quote Link to comment Share on other sites More sharing options...
lightof7ustice 0 Posted April 22 Author Share Posted April 22 23 minutes ago, Marcos said: Then run ESET Online Scanner and reproduce the crash. WER will show you the path to a generated dump, please supply it for perusal. Thank you, please find the attached dump files. CrashDumps.rar Quote Link to comment Share on other sites More sharing options...
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