Mr.Gains 4 Posted January 17 Share Posted January 17 Good afternoon, I notice that Rocky Linux 9 in the support OS system for ESET Protect console, but doesn't have any check marks due to not tested. Any one using this OS or how dependable is this OS to run ESET Protect? Currently using Centos 7 and EOL is June this year, so trying to explore options as this OS was mentioned by my colleague is what they preferred. If not this OS then is it better to go Debian 10 or RHEL 8 due to actually being supported? Quote Link to comment Share on other sites More sharing options...
Mr.Gains 4 Posted February 28 Author Share Posted February 28 Bump. I'm trying to figure which Linux OS to migrate to, as I'm finding all the supported Linux OS in the list are EOL this year except for Ubuntu 20.04 which is EOL next year. Will this list be updated anytime soon? https://help.eset.com/protect_install/11.0/en-US/installation.html?linux.html Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,157 Posted March 7 Administrators Solution Share Posted March 7 The virtual appliance based on Rocky Linux 9 is planned to be available soon. As for installation on Linux, this is yet to be evaluated and decided. Would it be ok for you to use the virtual appliance if the database could not be migrated? Mr.Gains and Peter Randziak 2 Quote Link to comment Share on other sites More sharing options...
Mr.Gains 4 Posted March 7 Author Share Posted March 7 We're currently using Centos 7 on VA, so I don't see an issue. I did receive this, so I figure I'll share just in case others are looking. https://support-eol.eset.com/en/business_managed_remote_va_migrate_to_new.html Quote Link to comment Share on other sites More sharing options...
Flamaster 0 Posted March 26 Share Posted March 26 It seems that a new version based on ROCKY LINUX is available. Version 11.0.19.0 New: Virtual appliance available on new operating system Rocky Linux 9 Removed: MDM component not available for installation (does not affect existing MDM installations) Fixed: Other minor bug fixes and improvements https://download.eset.com/com/eset/apps/business/era/appliance/v11/11.0.19.0/protect_appliance.ova Eset Support please correct the link (Download button) because it still points to a previous version Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,157 Posted March 26 Administrators Share Posted March 26 39 minutes ago, Flamaster said: Eset Support please correct the link (Download button) because it still points to a previous version We could not find any issue on the download page. The Download button points to v11.0.19.0 protect_appliance.ova. Quote Link to comment Share on other sites More sharing options...
eornate 4 Posted March 27 Share Posted March 27 14 hours ago, Marcos said: We could not find any issue on the download page. The Download button points to v11.0.19.0 protect_appliance.ova. Hi @Marcos right now i can't access the link to download Quote Link to comment Share on other sites More sharing options...
eornate 4 Posted March 27 Share Posted March 27 Just now, eornate said: Hi @Marcos right now i can't access the link to download And more : the page still load no item Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,157 Posted March 27 Administrators Share Posted March 27 I've tried it today and it work. Are you still experiencing the issue? Quote Link to comment Share on other sites More sharing options...
eornate 4 Posted March 28 Share Posted March 28 14 hours ago, Marcos said: I've tried it today and it work. Are you still experiencing the issue? i've downloaded this link. Quote Link to comment Share on other sites More sharing options...
Guillaume P 0 Posted May 3 Share Posted May 3 Hi, I'm unable to download last Rocky version... Link seems to be HS : https://download.eset.com/com/eset/apps/business/era/appliance/v11/11.0.19.0/protect_appliance.ova Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,157 Posted May 3 Administrators Share Posted May 3 Yes, the Rocky Linux VA has been temporarily pulled down due to a bug in the MySQL ODBC driver tracked under #113554 on the MySQL bug page. Quote Link to comment Share on other sites More sharing options...
Guillaume P 0 Posted May 3 Share Posted May 3 (edited) Ho, OK. Thank you for your response. I will wait until things go back to normal. Regards, Guillaume P. Edited May 3 by Guillaume P Quote Link to comment Share on other sites More sharing options...
TobiMG792 0 Posted May 3 Share Posted May 3 Why didn't show you that impact on the download-site??? i spend 2h of my life, to upgrade to the new VA. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,157 Posted May 6 Administrators Share Posted May 6 On 5/3/2024 at 10:48 PM, TobiMG792 said: Why didn't show you that impact on the download-site??? i spend 2h of my life, to upgrade to the new VA. The latest VA was actually pulled back last week after confirming issues related to a bug in the MySQL ODBC driver which is tracked in the official MySQL bug tracking system and a KB with mitigation instructions was prepared and published. The bug manifested under specific circumstances which is why it was not discovered earlier. We will consider replacing the affected MySQL ODBC driver with a MariaDB one. Peter Randziak and mpros 2 Quote Link to comment Share on other sites More sharing options...
Donatas 0 Posted May 7 Share Posted May 7 Hi everyone, I want to share the experience I have with Rocky linux... I'm working in a government institution. We're have about 1400 eset clients. Everything was fine until we migrate to Rocky. Here is my problems list. I hope to find a solution here 1. Dropping connection all the time, impossible to login to a console - fixed using MariaDB instead Mysql odbc..... 2. Practicaly impossible to use a webmin. Errors, disconnetions.... 3. "Last connected" status is not correct. Computer is online, but console dont show a "green circle". There is a lot of computers showing wrong status. Sometimes eset server shows it self "not online" 4. Preparing e new pc to user, installing eset agent and antivirus. New client did not show in a console until I restart the eset server. One important thing. It looks like eset server is working fine/almost fine when it is a weekend or after work hours. Server has more then enought resouces. Sorry for my english client_trace.log server_trace.log Quote Link to comment Share on other sites More sharing options...
Donatas 0 Posted May 12 Share Posted May 12 (edited) Another problem with Rocky...After last rocky update to v9.4, linux server secyrity is not working. Uninstall/reinstall didn't help. Edited May 12 by Donatas mistake Quote Link to comment Share on other sites More sharing options...
Pan Bambaryla 3 Posted May 13 Share Posted May 13 Looks like this Rocky distribution is not fully tested before releasing the newest ERA VM. ESET, please give us an advise on this case. Thanks. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,157 Posted May 13 Administrators Share Posted May 13 3 minutes ago, Pan Bambaryla said: Looks like this Rocky distribution is not fully tested before releasing the newest ERA VM. ESET, please give us an advise on this case. Thanks. The Rocky Linux VA was pulled back more than a week ago and the previous CentOS based version is available. The reason was a bug affecting the MySQL ODBC driver which is officially tracked on their bug tracking web page. It can be solved by following the instructions at https://support.eset.com/en/kb8654. Another problem is with server repair/reinstall due to a bad SELinux context in /etc/systemd/system/eraserver.service which is not properly set there. Both will be addressed in a new VA version which is being prepared. Unfortunately you didn't mention what issue you have encountered. Quote Link to comment Share on other sites More sharing options...
Pan Bambaryla 3 Posted May 13 Share Posted May 13 I don't have any problem because @Donatas warned us before system upgrade. I think you, ESET, should address this issues ASAP as we are not the only ones with Rocky onboard. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,157 Posted May 13 Administrators Share Posted May 13 The bug pointed by Donatas is in the MySQL ODBC driver, ie. outside of ESET. The new VA will use a MariaDB ODBC driver to avoid the issues. The same can be accomplished by following the instructions in the above mentioned KB. The issues won't likely manifest in smaller networks even with the MySQL ODBC driver. Quote Link to comment Share on other sites More sharing options...
Pan Bambaryla 3 Posted May 13 Share Posted May 13 Quote Link to comment Share on other sites More sharing options...
Gregecslo 8 Posted May 14 Share Posted May 14 Lol. I just migrated to same version because of this. Come on guys, some naming of downloaded files would be great. At least that. Quote Link to comment Share on other sites More sharing options...
Pan Bambaryla 3 Posted May 14 Share Posted May 14 @Marcos - maybe some info regarding SLinux repair (we got ODBC) instead upgrading VM to .1? Quote Link to comment Share on other sites More sharing options...
herakles 0 Posted May 17 Share Posted May 17 On 5/13/2024 at 2:33 PM, Pan Bambaryla said: Also the same Problem here. I dont want to migrate the VA again to a new Version, so it would be great to have a kb where a solution for the selinux problem is described. ODBC is already done. Quote Link to comment Share on other sites More sharing options...
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