Jump to content

Subscription paid via Google Play (showing as free version)


Go to solution Solved by Marcos,

Recommended Posts

Good Evening,

Google Play is showing I have valid yearly subscription for Mobile Security, paid for couple years now, but in the app it is showing as free, and nothing can be done.

I didn't receive any activation codes unfortunately, so I am unable to enter the key.

Please help.

 

Regards,

Krzysztof

Link to comment
Share on other sites

  • Administrators

The freemium version of ESET Mobile Security is activated automatically. The free license is not meant to be added to your ESET HOME account, you add there only subscriptions that you purchase.

Link to comment
Share on other sites

Posted (edited)

Hi Marcos,

Thank you for the response.

So basically paying for it via Google Play doesn't give me any functions that premium subscription has to offer?

 

Edited by Blackmotionpictures
Spelling
Link to comment
Share on other sites

  • Administrators

Please enter your license key XFxx-xxxx-xxxx-xxxx-xxH6 in the main ESET Mobile Security menu -> Subscriptions -> Enter an activation key.

Link to comment
Share on other sites

47 minutes ago, Marcos said:

Please enter your license key XFxx-xxxx-xxxx-xxxx-xxH6 in the main ESET Mobile Security menu -> Subscriptions -> Enter an activation key.

Dear Sir,

I mentioned in my previous message that I did not receive any activation code from the beginning, so now, when I tried to paste the one provided by You (I guess that 'x' fields should contain the one, that I did not receive), it shows that it is incorrect. 

If I misunderstood - my appologies. 

Would you be so kind and resend, or actually send it for the first time via email connected with my account here/Google Play account?

Thank you.

Link to comment
Share on other sites

  • Administrators
  • Solution

I've re-sent your license email to your registration email address kxxxxxxxxxxxxy@gmail.com.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...