Vu Tran 0 Posted August 17 Share Posted August 17 Hi everyone, Hope you're doing well. Today i have a issue with agent on Eset protect cloud on offline enviroment. I've create script agent connect EPC via Bridge. On the win 10 client : everthing is ok. On the win 7 client : it can not communicate with EPC via Bridge and have a error as image. Please help me fix this. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,838 Posted August 17 Administrators Share Posted August 17 There appears to be a problem with DNS resolution. Are you able to resolve that *.a.ecaserver.eset.com via nslookup on that machine? Quote Link to comment Share on other sites More sharing options...
Vu Tran 0 Posted August 17 Author Share Posted August 17 1 minute ago, Marcos said: There appears to be a problem with DNS resolution. Are you able to resolve that *.a.ecaserver.eset.com via nslookup on that machine? Hi Marcos, The both win 7 and win 10 in my case have no gateway.(these clients communicate with EPC via ESET BRIDGE) You can see 2 images i uploaded, win7 and win10 can not resolve EPC address, but win10 can communicate with EPC and win7 can not. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,838 Posted September 1 Administrators Share Posted September 1 The server certificate is not trusted by the agent. Make sure that "Digicert Global Root G2" certificate is present in the system Trusted Root certificate store. Quote Link to comment Share on other sites More sharing options...
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