f23948 0 Posted December 20, 2022 Share Posted December 20, 2022 I really do NOT to leave us. I really want to stick with ESET. Can you please fix wmiprvse.exe causes to crash? That's my other posts at other forum https://www.techguy.org/threads/very-many-app-crashes-for-multiple-days.1285157/post-9951841 https://www.techguy.org/threads/very-many-app-crashes-for-multiple-days.1285157/post-9951698 Link to comment Share on other sites More sharing options...
f23948 0 Posted December 20, 2022 Author Share Posted December 20, 2022 I mean I really do NOT want to leave us Link to comment Share on other sites More sharing options...
Administrators Marcos 5,288 Posted December 20, 2022 Administrators Share Posted December 20, 2022 There is a known issue in wmiprvse.exe that doesn't release handles fast enough when the WMI scanner opens new handles. You can open a support ticket for investigation, however, if this is the cause of your issue then only Microsoft could do something about it. Peter Randziak 1 Link to comment Share on other sites More sharing options...
f23948 0 Posted December 20, 2022 Author Share Posted December 20, 2022 8 hours ago, Marcos said: There is a known issue in wmiprvse.exe that doesn't release handles fast enough when the WMI scanner opens new handles. You can open a support ticket for investigation, however, if this is the cause of your issue then only Microsoft could do something about it. Thank you for reply. how do i open a support ticket? Link to comment Share on other sites More sharing options...
Solution itman 1,755 Posted December 20, 2022 Solution Share Posted December 20, 2022 1 hour ago, f23948 said: Thank you for reply. how do i open a support ticket? Link to comment Share on other sites More sharing options...
f23948 0 Posted December 21, 2022 Author Share Posted December 21, 2022 (edited) I did submit a case yesterday and I still get no new email as of December 21, 2022 and pacific time 9:50 am Edited December 21, 2022 by f23948 Link to comment Share on other sites More sharing options...
itman 1,755 Posted December 21, 2022 Share Posted December 21, 2022 (edited) 2 hours ago, f23948 said: I did submit a case yesterday and I still get no new email as of December 21, 2022 and pacific time 9:50 am Normally, you should receive a "robo" e-mail reply indicating your support request was received with a ticket number assigned. Sometime afterward from this initial e-mail confirmation, you should receive one or more additional e-mails in regards to the support request. Check your spam/junk e-mail folders in the event that is where Eset response e-mail was directed to. Since this is the beginning of the Xmas holidays, I expect tech support response will be slower than normal. Edited December 21, 2022 by itman Link to comment Share on other sites More sharing options...
f23948 0 Posted December 21, 2022 Author Share Posted December 21, 2022 2 hours ago, itman said: Normally, you should receive a "robo" e-mail reply indicating your support request was received with a ticket number assigned. Sometime afterward from this initial e-mail confirmation, you should receive one or more additional e-mails in regards to the support request. Check your spam/junk e-mail folders in the event that is where Eset response e-mail was directed to. Since this is the beginning of the Xmas holidays, I expect tech support response will be slower than normal. I got my new email on 11:35 am and thank you Link to comment Share on other sites More sharing options...
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