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can I have my Username and Password sent to a new email address ?


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I had to refresh my computer and re-install my Eset

unfortunately my old email account got blocked and I can't recover my username and password

I had written down my username and password on a paper when I first installed Eset (april 2014) , but it isn't working 


Is any solution for this problem

aside contacting the eset office in san diego by phone

(I live in brasil, its complicated to call them from here)

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  • ESET Moderators

Hello Naghdy,

All license issues need to be handled by the ESET office that sold the respective license.

Please check hxxp://www.eset.com/int/language-selector/ to select the country in which you bought the license and then look for the contact information. There will sure be an email option, aside from a phone number.



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