Tony_M 0 Posted November 4, 2022 Share Posted November 4, 2022 Hello, I have a problem, i installed ESET Endpoint Antivirus on a computer. And now, The software GLPI 1.4 canno't recover the agent status or request an inventory of the machine. I try to : - Add an exception for GLPI (don't work) - Disable the AV (don't work) - Uninstall the AV (working) Can you help me ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 4, 2022 Administrators Share Posted November 4, 2022 Does temporarily pausing network protection or disabling protocol filtering in the advanced setup make a difference? Link to comment Share on other sites More sharing options...
Tony_M 0 Posted November 4, 2022 Author Share Posted November 4, 2022 When i disabled "Network" & "Web and email", its working I think, i have to add few exception. Do u have any idea ? Link to comment Share on other sites More sharing options...
Solution Tony_M 0 Posted November 4, 2022 Author Solution Share Posted November 4, 2022 I resolved the problem by adding an exception in : "Web and email" => protocol filtering => apps excluded (C:\Program Files\GLPI-Agent\perl\bin\glpi-agent.exe) "Network Protection" => IDS Rules => add (C:\Program Files\GLPI-Agent\perl\bin\glpi-agent.exe) Thanks for your help ! Link to comment Share on other sites More sharing options...
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