Laurie Sargeson 0 Posted July 29, 2022 Share Posted July 29, 2022 Why doesn't the junk folder not block this spammer, once the block is initiated it comes straight back on the inbox, I have to press delete to get it out of the inbox Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted July 31, 2022 Administrators Share Posted July 31, 2022 Please provide: 1, Information about the ESET product and version you have installed 2, The spam email that was not recognized in the eml or msg format. Link to comment Share on other sites More sharing options...
Leifur 0 Posted August 18, 2022 Share Posted August 18, 2022 Hi. I have this issue also (ESET Internet Security 15.2.11.0) using Exchange connection to Office365 in Outlook client. Office and Windows are with all available updates. When I select a spam email that is in the inbox and mark it as spam (from the ESET menu), then it successfully moves it to spam. Then, however, a few moments later it reappears in the inbox folder again! I hope you figure this out because this is very annoying. Thanks. Leifur. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted August 18, 2022 Administrators Share Posted August 18, 2022 A new version 15.2.17 is going to be released very soon. It will have the Junk folder excluded from antispam scanning which will resolve the issue. Link to comment Share on other sites More sharing options...
Leifur 0 Posted August 21, 2022 Share Posted August 21, 2022 Ok super, I am looking forward to it... Thank you! Link to comment Share on other sites More sharing options...
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