rotaru 15 Posted June 26, 2022 Posted June 26, 2022 After a computer scan we are presented with a list containing hundreds of item which ESET couldn't scan for a reason or another and a list with detected items ( not a list but a number) Now the user has to comb through all items in the list (in yellow) to find what was detected. Why is not presented in red the detected items????
Administrators Marcos 5,736 Posted June 26, 2022 Administrators Posted June 26, 2022 Move the horizontal slider to the right so that you can see the end of incompletely displayed log lines.
rotaru 15 Posted June 26, 2022 Author Posted June 26, 2022 2 hours ago, Marcos said: Move the horizontal slider to the right so that you can see the end of incompletely displayed log lines. I can see the "log lines" completely, but rather than combing line by line to see which one is a "detection" , isn't easier to have detentions in RED ? Or group them on the beginning or end of the log?
Administrators Marcos 5,736 Posted June 26, 2022 Administrators Posted June 26, 2022 You can apply a filter. Red are unhandled / uncleaned detections, yellow are handled / cleaned detections.
rotaru 15 Posted June 26, 2022 Author Posted June 26, 2022 See here for example ; the detection is buried in yellow in the log. I had to go line by line to figure-out which is the detection. Simply , should have been in red or at the end of the log , after the message "Number of detection:1"
Administrators Marcos 5,736 Posted June 26, 2022 Administrators Posted June 26, 2022 As already mentioned, you can apply a filter to hide unimportant records, e.g.: Filter off: Filter on:
rotaru 15 Posted June 26, 2022 Author Posted June 26, 2022 Hello Marcos, Thank you for your answer, but if the product is designed for "home users" shouldn't be such complicated to: see what has been detected (apply filters, how many regular PC users know to "apply filters" ???) see where the "exclusions" are ( in "advanced setup" , between "Real Time protection" and "Advanced Options"????) see what is in Quarantine. see when was the last update ESET is a perfect example where over-engineering a product brings it to be borderline dysfunctional. .
Most Valued Members peteyt 400 Posted June 27, 2022 Most Valued Members Posted June 27, 2022 On 6/26/2022 at 1:12 PM, Marcos said: As already mentioned, you can apply a filter to hide unimportant records, e.g.: Filter off: Filter on: Maybe red should be for cleaned and uncleaned to make it easier or a separate colour?
Administrators Marcos 5,736 Posted June 27, 2022 Administrators Posted June 27, 2022 Handled detections are printed in yellow across all ESET products, including business products, ESET PROTECT and ESET Inspect detections / alarms. In red are unhandled detections which require user's / admin's attention.
New_Style_xd 73 Posted August 23, 2022 Posted August 23, 2022 I think ESET should not show the files in yellow, as it is blocked by the system.
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