rotaru 10 Posted June 26, 2022 Share Posted June 26, 2022 After a computer scan we are presented with a list containing hundreds of item which ESET couldn't scan for a reason or another and a list with detected items ( not a list but a number) Now the user has to comb through all items in the list (in yellow) to find what was detected. Why is not presented in red the detected items???? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted June 26, 2022 Administrators Share Posted June 26, 2022 Move the horizontal slider to the right so that you can see the end of incompletely displayed log lines. Link to comment Share on other sites More sharing options...
rotaru 10 Posted June 26, 2022 Author Share Posted June 26, 2022 2 hours ago, Marcos said: Move the horizontal slider to the right so that you can see the end of incompletely displayed log lines. I can see the "log lines" completely, but rather than combing line by line to see which one is a "detection" , isn't easier to have detentions in RED ? Or group them on the beginning or end of the log? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted June 26, 2022 Administrators Share Posted June 26, 2022 You can apply a filter. Red are unhandled / uncleaned detections, yellow are handled / cleaned detections. Link to comment Share on other sites More sharing options...
rotaru 10 Posted June 26, 2022 Author Share Posted June 26, 2022 See here for example ; the detection is buried in yellow in the log. I had to go line by line to figure-out which is the detection. Simply , should have been in red or at the end of the log , after the message "Number of detection:1" Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted June 26, 2022 Administrators Share Posted June 26, 2022 As already mentioned, you can apply a filter to hide unimportant records, e.g.: Filter off: Filter on: Link to comment Share on other sites More sharing options...
rotaru 10 Posted June 26, 2022 Author Share Posted June 26, 2022 Hello Marcos, Thank you for your answer, but if the product is designed for "home users" shouldn't be such complicated to: see what has been detected (apply filters, how many regular PC users know to "apply filters" ???) see where the "exclusions" are ( in "advanced setup" , between "Real Time protection" and "Advanced Options"????) see what is in Quarantine. see when was the last update ESET is a perfect example where over-engineering a product brings it to be borderline dysfunctional. . Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 359 Posted June 27, 2022 Most Valued Members Share Posted June 27, 2022 On 6/26/2022 at 1:12 PM, Marcos said: As already mentioned, you can apply a filter to hide unimportant records, e.g.: Filter off: Filter on: Maybe red should be for cleaned and uncleaned to make it easier or a separate colour? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted June 27, 2022 Administrators Share Posted June 27, 2022 Handled detections are printed in yellow across all ESET products, including business products, ESET PROTECT and ESET Inspect detections / alarms. In red are unhandled detections which require user's / admin's attention. Link to comment Share on other sites More sharing options...
New_Style_xd 62 Posted August 23, 2022 Share Posted August 23, 2022 I think ESET should not show the files in yellow, as it is blocked by the system. Link to comment Share on other sites More sharing options...
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