Jump to content

Printing doesn't work


Go to solution Solved by woodust,

Recommended Posts

  • Administrators

What ESET product / version do you use? Please elaborate more on the issue; is it that you cannot print from a secure browser? Or neither from the normal browser? Or what is the problem with printing exactly?

Link to comment
Share on other sites

Version- 15.0.23.0  All of my sites I go to have https. It is not the printing but being able to connect after I click print. I get this .1839164480_UntitledP1.thumb.jpg.3a8fa87ef5da4ae3f37389b58b26d4a4.jpg

Link to comment
Share on other sites

3 hours ago, itman said:

Most of these instructions refer to Network. I this different than public networks? I'm still working on printer address.

Link to comment
Share on other sites

  • Administrators
20 minutes ago, woodust said:

Is pausing the same as turning off  firewall

Should be enough to try pausing the firewall in order to confirm or rule it out.

Link to comment
Share on other sites

4 hours ago, itman said:

Sorry, I followed instructions I still have same problem. I might add- When I take a screen shot I can print document thru Paint -paste - print.

Link to comment
Share on other sites

3 hours ago, Marcos said:

Does temporarily pausing the firewall actually allow you to print?

I followed itman's instruction. I still have same problem.

Link to comment
Share on other sites

  • Administrators
23 minutes ago, woodust said:

I followed itman's instruction. I still have same problem.

Following the instructions is futile if the issue is not caused by the firewall. Therefore my question remains - does pausing the firewall actually make a difference?

Link to comment
Share on other sites

30 minutes ago, woodust said:

How do I pause the firewall?

Right button mouse click on the Eset icon on your desktop toolbar. Then select "Pause firewall" per below screen shot.

After testing, reactivate Eset firewall.

Eset_Pause.png.28514e8f3a9a46ddd5eb36de1ca870dd.png

 

Link to comment
Share on other sites

1 hour ago, itman said:

Right button mouse click on the Eset icon on your desktop toolbar. Then select "Pause firewall" per below screen shot.

After testing, reactivate Eset firewall.

Eset_Pause.png.28514e8f3a9a46ddd5eb36de1ca870dd.png

 

 

1 hour ago, itman said:

Right button mouse click on the Eset icon on your desktop toolbar. Then select "Pause firewall" per below screen shot.

After testing, reactivate Eset firewall.

Eset_Pause.png.28514e8f3a9a46ddd5eb36de1ca870dd.png

 

I  paused fire wall nothing happened. It is the same as before. Browser will not connect to printer. I have the same pinwheel that rotates with the wording below -Preparing to print. Would you care what I think might of happened?

Link to comment
Share on other sites

4 hours ago, Marcos said:

Following the instructions is futile if the issue is not caused by the firewall. Therefore my question remains - does pausing the firewall actually make a difference?

No, not any difference.

Link to comment
Share on other sites

4 minutes ago, woodust said:

I found this when clicking on hp scanner icon.

Is the scanner part of the Hp Desk Jet 4152e? In other words, the scanner is not a separate device.

Link to comment
Share on other sites

7 minutes ago, itman said:

Is the scanner part of the Hp Desk Jet 4152e? In other words, the scanner is not a separate device.

Yes the printer scans. It is a all in one

Link to comment
Share on other sites

5 minutes ago, woodust said:

I click on icon. It reads -Printer not found.

Open Win10 Devices settings. Then select Printers & Scanners per below screen shot:

Eset_Devices.thumb.png.5dd3221ae7d21df06f44b980bbad0d08.png

Does your HP Desk Jet 4152e printer appear under Printers & Scanners? If it doesn't, your problem is Windows based and has nothing to do with Eset.

Link to comment
Share on other sites

8 minutes ago, itman said:

Open Win10 Devices settings. Then select Printers & Scanners per below screen shot:

Eset_Devices.thumb.png.5dd3221ae7d21df06f44b980bbad0d08.png

Does your HP Desk Jet 4152e printer appear under Printers & Scanners? If it doesn't, your problem is Windows based and has nothing to do with Eset.

I have windows 7 sp3

Link to comment
Share on other sites

7 minutes ago, woodust said:

I have windows 7 sp3

The following should show your printer:

Quote

 

Click Start in the lower left corner of your computer screen.

Select Devices and Printers from the popup list. A new window will open.

 

https://computer.howstuffworks.com/how-to-configure-printer-or-scanner-in-windows-7.htm

Link to comment
Share on other sites

  • Marcos changed the title to Printing doesn't work

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...