chavs2 0 Posted January 30, 2022 Share Posted January 30, 2022 I use ESET SMART security premium arm64 version on parallels desktop and every time I try to update I get the message "Update authorization failed. Please check if your license is valid" even though my license is valid and it even shows that it's valid in the app itself. How do I fix this? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 30, 2022 Administrators Share Posted January 30, 2022 Please provide your public license ID in the form of XXX-XXX-XXX. Link to comment Share on other sites More sharing options...
chavs2 0 Posted January 31, 2022 Author Share Posted January 31, 2022 19 hours ago, Marcos said: Please provide your public license ID in the form of XXX-XXX-XXX. Here it is License ID: 3AR-JG3-7EH Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 31, 2022 Administrators Share Posted January 31, 2022 Please contact ESET LLC sales since the license was canceled for some reason. Link to comment Share on other sites More sharing options...
user25 0 Posted February 7, 2022 Share Posted February 7, 2022 Good day I have the same problem I can not update my antivirus. My license key failed in 2025. I have tried to clear cash. But its still giving an error "Update authorization failed. Please check if your license is valid". Could you help me please? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 7, 2022 Administrators Share Posted February 7, 2022 1 minute ago, user25 said: Could you help me please? Please provide your public license ID in the form of XXX-XXX-XXX. Link to comment Share on other sites More sharing options...
user25 0 Posted February 7, 2022 Share Posted February 7, 2022 2 hours ago, Marcos said: Please provide your public license ID in the form of XXX-XXX-XXX. Here is the license ID: 3AR-7GE-D8T Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 7, 2022 Administrators Share Posted February 7, 2022 The license leaked and thus was canceled: Please purchase a license via www.eset.com if you want to continue to use ESET. Link to comment Share on other sites More sharing options...
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