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Update authorization failed. Please check if your license is valid


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I use ESET SMART security premium arm64 version on parallels desktop and every time I try to update I get the message "Update authorization failed. Please check if your license is valid" even though my license is valid and it even shows that it's valid in the app itself.

How do I fix this?

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19 hours ago, Marcos said:

Please provide your public license ID in the form of XXX-XXX-XXX.

Here it is License ID: 3AR-JG3-7EH

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Please contact ESET LLC sales since the license was canceled for some reason.

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Good day

I have the same problem I can not update my antivirus. My license key failed in 2025. I have tried to clear cash. But its still giving an error "Update authorization failed. Please check if your license is valid". 

Could you help me please?

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1 minute ago, user25 said:

Could you help me please?

Please provide your public license ID in the form of XXX-XXX-XXX.

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2 hours ago, Marcos said:

Please provide your public license ID in the form of XXX-XXX-XXX.

Here is the license ID: 3AR-7GE-D8T

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The license leaked and thus was canceled:

image.png

Please purchase a license via www.eset.com if you want to continue to use ESET.

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