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Can't connect for era/webconsole in LAN


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Hello i can't connect to web console from LAN computers only on machine.

web port and console port standart 

2222, 2223

Port open( 135.139.443.445.2222.2223)

Nothing to changed, installed version for Windows All in one

изображение_2021-01-22_175642.png

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Do you mean that the client is not reporting to the ESET PROTECT server and you don't see it in the web console or you are unable to open the web console in a browser?

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On 1/22/2021 at 6:03 PM, Your majesty said:

Hello i can't connect to web console from LAN computers only on machine.

web port and console port standart 

2222, 2223

Port open( 135.139.443.445.2222.2223)

In case there is a firewall, you have to enable port 443 (standard HTTPs) or possibly other simillar port, the same you are using locally.

Short summary of ports in default:

  • 2222 is ports used for AGENT->ESET PROTET communication and should be generally opened from network where AGENTs are installed
  • 2223 is port used by Apache Tomcat to communicate with it's backend and also it is used by installers to communicate with it. In case you are not using so called "Server assisted" mode of installers, there is no need to open this oper to outside networks
  • 443/8443 is default port used to connect to console using standard web browser. This port has to be accessible to devices where browser/console users will be connecting from. Specific value os this port might depend on environment and Apache Tomcat configuration.
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