Nils 0 Posted January 5, 2021 Share Posted January 5, 2021 Hi, fresh install and ESET GUI does not start. cat /etc/lsb-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=20.04 DISTRIB_CODENAME=focal DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS" uname -a Linux Nils-Inspiron-7380 5.4.0-58-generic #64-Ubuntu SMP Wed Dec 9 08:16:25 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux Install dpkg -i eea-7.1.8.0-ubuntu18.x86_64.deb no error. Licence /opt/eset/eea/sbin/lic -k xxxx-xxxx-xxxx-xxxx-xxxx no error. Start ESET /opt/eset/eea/lib/install_scripts/egui_autorestart.sh --gapplication-service no error / no GUI. How can I troubleshoot this issue ? Thank you, Nils Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 5, 2021 Administrators Share Posted January 5, 2021 Do you have libappindicator1 installed? Also note that ESET NOD32 Antivirus for Linux desktop v4 has already reached EOL and is not supported. As a temporary replacement we provide ESET Endpoint Antivirus for Linux v7. Link to comment Share on other sites More sharing options...
Nils 0 Posted January 5, 2021 Author Share Posted January 5, 2021 (edited) Hi Marcos, yes it is : dpkg -l libappindicator1 ii libappindicator1 12.10.1+20.04.20200408.1-0ubuntu1 amd64 Application Indicators Where can I find ESET Endpoint Antivirus for Linux v7 ? I found Linux ESET here : eset.com > Download > already client > protection endpoint > ESET Endpoint Antivirus for Linux > Download > File name : eeau.x86_64.bin | File size : 560 MB | Version: 7.1.8.0 => eeau.x86_64.bin gave : eea-7.1.8.0-ubuntu18.x86_64.deb dpkg -l eea ii eea 7.1.8.0 amd64 ESET Endpoint Antivirus Thank you for your help. Nils Edited January 5, 2021 by Nils information added Link to comment Share on other sites More sharing options...
rmhut 0 Posted January 10, 2021 Share Posted January 10, 2021 Hello, I face the same problem in a similar environment (after installation of ESET I updated to 5.4.0-59-generic #65-Ubuntu SMP Thu Dec 10 12:01:51 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux). Is there any solution? Mario Link to comment Share on other sites More sharing options...
dennisfromhb 0 Posted February 9, 2021 Share Posted February 9, 2021 I also have Ubuntu 20 and ESET Installer version 8. Two of us have successfully installed the product with our business license, and do not see a UI as before with the earlier version, which was cleanly uninstalled. Is there a UI? What do I need to do to enable it? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 9, 2021 Administrators Share Posted February 9, 2021 5 hours ago, dennisfromhb said: I also have Ubuntu 20 and ESET Installer version 8. Two of us have successfully installed the product with our business license, and do not see a UI as before with the earlier version, which was cleanly uninstalled. Is there a UI? What do I need to do to enable it? You have posted in the NOD32 AV for Linux desktop forum which a a product for consumers. If you have Endpoint v7, it has no gui and the appropriate forum for this product is https://forum.eset.com/forum/34-eset-endpoint-products/. Link to comment Share on other sites More sharing options...
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